Training & Development Coordinator

3 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 36226

**Job Category**:Education & Training

**Division & Section**:Transportation Services, Business Performance

**Work Location**:Metro Hall, 55 John Street, Toronto.

**Job Type & Duration**:Full-time, Permanent Vacancy

**Salary**:$93,500.00-$119,274.00

**Shift Information**:Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 16-Mar-2023 to 30-Mar-2023

**Job Summary**:
As a Training & Development Coordinator within the Transportation Services Workforce Development and Planning unit, you will work with divisional management and our senior leadership team to advance the division's' strategic workforce development goals. In this exciting role, you'll lead the creation and implementation of a multi-year staff training plan that supports organizational priorities, including progress towards an eLearning environment, by conducting needs assessments, identifying skills gaps, developing and executing training, evaluating outcomes and staff performance, and supporting organizational performance improvement.

In this role, you will be reporting to the Manager, Business Support Workforce Development & Planning, and working collaboratively alongside a dynamic team to meet the Division's training and development goals. You will design, develop, coordinate, implement, deliver professional development training programs that meet the division's workforce training needs and supports continuous improvement thereof. This role will see you conducting needs assessments, executing trainings, evaluating outcomes and staff performance, and supporting organizational performance improvement.

**Major Responsibilities**:
**Aligning training with organizational goals and objectives**

Leveraging your fundamental knowledge of organizational effectiveness principles and how they relate to training and development initiatives, you'll evaluate existing training programs, align training programs with business objectives, and facilitate learning opportunities for various audiences. As you develop and deliver staff training, you'll ensure it supports quality client service, advance professional development, and administrative compliance with legislative directives and organizational systems, controls and mandates. We'll count on you to develop training curricula and tailored course plans to address the learning goals and objectives of the organization as well as stakeholders, and to develop a strategic training response that supports both the individual and the organization.

**Collaborating and communicating in a multi-stakeholder environment**

The role of Training & Development Coordinator will see you working collaboratively on strategic business areas to support implementation of organizational initiatives and address matters pertaining to training and knowledge management (e.g., learning aids, presentations methods, communication and adult learning principles), and coordinating with our People & Equity Division regarding training relating to Occupational Health & Safety and Organizational Development and Learning. An excellent communicator, you'll also represent the Training area confidently and knowledgeably at meetings of industry stakeholders, social agencies and business organizations.

**Leading by example to achieve results**

As would typically be expected of a coordinator role like this, you'll supervise, motivate and train assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, and promoting continuous learning and innovation, while providing input into, and administering, the assigned budget, and ensuring that expenditures are controlled within the approved budget. By modelling leadership behaviours in the workplace and in the training environment, you'll be instrumental in influencing staff to demonstrate our corporate values, climate and tone.

While leading by example, you’re especially recognized for your ability to foster an organizational culture that emphasizes innovation, collaboration, transparency, accountability and trust, while promoting a strong code of ethics and integrity to support public service excellence. This is reflected in your ability to support the Toronto Public Service values to ensure a modernized and progressive thinking work culture that champions, equity, diversity, inclusion and a respectful workplace. These key leadership competencies will be instrumental in supporting sectional staffing strategies, while promoting and enhancing the overall staff morale.

**Key Qualifications**
- Post-secondary education in Training & Development, Adult Education, and eLearning, or an equivalent combination of education and/or relevant experiences.
- Considerable experience in needs analysis and research to improving overall job performance through identified training requirements.
- Considerable experience designing, developing, and delivering training courses, programs an

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