Regional Manager

3 days ago


St Albert, Canada Global Traffic Group Full time

Global Traffic Group is seeking a **Regional Manager** to join our team. Reporting to the COO, this position provides a high level of leadership and direction for required operational functions. The Regional Manager is responsible for ensuring that the clients and their contracts are satisfied by providing adequate resources, equipment, training and the coaching of Peace Officers. This position requires the ability to think strategically, work with all stakeholders professionally, and have a continuous improvement mindset to ensure we continue to provide the best possible solutions.

**ATE Program Management**:

- Establish and maintain a working relationship with all program managers, CAO, town managers, and police of jurisdiction
- Daily/weekly communication with the program managers & policing liaison
- Ensure all direct reports are following policies & procedures
- Working with the CPO Administrator to ensure field operations and schedules are meeting the needs of our contracts
- Manage the flow of information and communication between teams within ATE
- Manage internal and external commitments
- Ensure that all incident reports are completed and followed up on to a satisfactory conclusion
- Provide leadership & guidance to direct reports
- Second-tier call center support
- Review and approve all ATE withdrawal requests
- Staying current on provincial ATE changes
- Implement legislative changes to daily operations
- Liaise with reception on any issues/concerns
- Communicate and support the Solicitor General on ATE-related projects
- Liaise with court managers/prosecutors as required within your communities
- Ensure that all incident reports are completed and followed up on to a satisfactory conclusion
- Attend and prepare for community/council meetings as required
- Attend and participate in community audits
- Manage the flow of information and communication between teams within ATE
- Support new programs and projects
- Participate in strategic planning meetings
- Responsible for providing a safe work environment for Global employees
- Ensure that management style is consistent with the culture of the company

**Qualifications**:

- Police Officer background with a minimum of ten (10) years of experience
- Minimum of ten (10) years in a leadership role
- Bachelor’s Degree or Diploma in Business or equivalent considered an asset
- Working knowledge and understanding of the Provincial and Canadian justice systems, law and statutes.
- Valid driver’s license
- Strong proficiency in using MS Office Suite, Office 365 and other technology.

**Skills & Attributes**:

- Ability to think globally, strategically, and creatively
- Able to quickly analyze issues and determine the best course of action using available resources.
- Experience managing complex programs and/or products
- Excellent verbal and written communication skills.
- Strong organizational and planning skills with the ability to multi-task in an environment with multiple priorities and deadlines.
- Demonstrated leadership and positive influence skills to proactively influence safety, productivity, and people development
- Ability to work cross-functionally and build lasting relationships with fellow team members
- Ability to excel in high-pressure situations
- Proven ability to work independently, take the initiative, and work to plan
- Proven adherence to confidentiality

**Hours of work**: 40 hours per week, Monday to Friday

**Location**: St. Albert, AB

**This role is required to work on-site.

**Conditions of Employment**:

- Successful applicant will be required to obtain a satisfactory criminal background check
- Successful applicant will be required to provide a clean drivers abstract and claims experience history



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