Intermediate Business Analyst

4 weeks ago

Saskatchewan, Canada eHealth Saskatchewan Full time

**Employment Type**: Permanent Full-time**Location(s)**: SK**Salary Range**: $38.878 - $47.318 Hourly**Salary Supplement**: included in hourly salary range (in-scope)**Why eHealth?**
We may be biased, but eHealth Saskatchewan is the place to be right now As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is only going to increase as we aim to meet our expanded mandate and the immense need for our support. This gives our people a unique and rare opportunity to truly create, build, improve, and leave their mark on a growing organization.

We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. There is no greater job satisfaction than knowing the work you do is directly related to saving a life or bringing a new one into the world. Although we may not be front facing with patient care, we have a huge role in maintaining and improving IT systems and supporting health care providers and teams throughout Saskatchewan in delivering the best possible care to patients, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals, and diagnostics. Additional programs and services that support patient care and information include Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries (eligibility for health services/distribution of health cards) and vital event records.

Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quick to change as we live our values of excellence, integrity, teamwork, courage, resilience, and collaboration.

**About the Role**:
Reporting to the Manager, Acute Care Services, you will play a role in the work of eHealth through strategic planning, procurement, implementation, ownership, operation, and management of software directly implemented into an acute care setting as well as associated provincial components and infrastructure.

To put these solutions in place, we are looking for a highly skilled business analyst with a team player attitude and customer focus who takes pride in knowing the work they do has a direct impact on the lives of patients, their families, and our community. The type of work will vary every day but will revolve primarily around documenting business processes and specifications, planning implementations and providing support for technology solutions.

**Typical Daily Duties**:

- Gather and document business processes, requirements, and specifications
- Liaise with end users, customers, and third party service providers
- Provide support and training for technology solutions
- Ensures that recommendations include sufficient controls
- Identify opportunities where business processes can be enhanced through the implementation of technology or by other techniques
- Participate in and lead projects as needed to ensure that services are planned for and smoothly transitioned into Support Services

**What we are looking for**:
**To qualify for this position you will have knowledge and/or experience in the following**:

- Knowledge of database concepts, theories and principles;
- Knowledge of requirements analysis and solution design principles;
- Health sector related business knowledge is required;
- Experience with facilitation and training as well as proficient in solving complex problems, delivering solution; and
- A passion for continual learning.

**You will be**:

- Analytical, attentive to detail and organized to ensure accuracy and efficiency in your work;
- Proactive, diplomatic and respectful in communicating and building positive work relationships with internal and external stakeholders;
- Flexible, organized and quick to learn in order to independently prioritize and organize own workload to meet tight deadlines and successfully complete projects in a changing environment;
- Service oriented, patient, honest, and respectful/tactful;
- Thorough, reliable, disciplined, organized, and strong attention to detail; and
- Creative, logical, and have a strong motivation for continuous improvement and learning.

**Competencies**
**Communication**
- Ability to demonstrate and promote the use and value of new technology, programs and services in a manner that creates understanding and captures interest
- Ability to write a variety of detailed, accurate and clear material at a level appropriate to the target groups

**Leadership**
- Conceptualize, monitor, and adjust projects, including, facilitating a group process to successfully implement technological change and business transition within the organization, taking into consideration numerous and changing priorities, and

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