Complex Director of Revenue Management

6 months ago

Toronto, Canada Hilton Full time

The Hiltons of Toronto are looking for an experienced Complex Director of Revenue Management for our 2 hotels. The contemporary 600 room Hilton Toronto Downtown is well respected among business travelers. Just 40 KM away, the 374 room Hilton Mississauga Meadowvale is set upon 13 beautiful acres and offers an oasis of natural lit spaces for fabulous events. Come join our fun, hardworking, collaborative Team

**What will I be doing?**

As the Complex Director of Revenue Management, you would be responsible for monitoring, managing, and maintaining group and transient inventories to ensure the most effective and efficient balance between demand, availability, and pricing in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

- Manage and maintain group and transient inventory controls including, but not limited to, room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office
- Serve as primary liaison with Front Office, Sales and Marketing, and Reservation to maximize inventory and profitability
- Develop, execute, and adjust sales and pricing strategies
- Review demand information and provide critical analysis of chosen strategies, room statistics and general demand factors to ensure the highest balance between demand and availability
- Conduct forecasting, review competitive data, analyze demand, convention and city event calendars, maintain information on competitor products and historical data on events and performance
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewards
- Recruit, interview, and train team members
- Manage the department and participate in and facilitate meetings with the Team and hotel operations as needed

**What are we looking for?**

To successfully fill this role, you should be able to demonstrate the following:

- 3+ years of Director of Revenue Management experience
- Very strong working knowledge of BTS/CNEG segment
- Excellent oral and written communication skills
- Proficient with Excel, Word, PowerPoint
- Ability to deliver presentations in a concise, well-organized manner
- Ability to travel to/between both hotels as needed

Assets:

- Hilton branded experience
- Group, Catering and Space Optimization experience
- Local market knowledge

**What benefits will I receive?**
- You will be offered a competitive benefits package. As a team member you will also become eligible to receive discounts products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

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