IT Support and Systems Administrator
1 month ago
**Job Title**: IT Support and Systems Administrator
**Company**: Vosyn AI Venture Lab
**Location**: Hybrid, at our Etobicoke office.
**Duration**: Internship ( Full-time, 520 hours)
**Compensation**: Hourly (paid in **equity compensation** equivalent to CAD $32/hour)
**High-performing interns will have the opportunity to transition into a full-time role.**
**Joining Date: Immediately**
**About Us**:
Vosyn AI is at the cutting edge of artificial intelligence, fostering innovation and empowering startups through our AI Venture Lab. As we support our ventures and clients in building scalable AI solutions, we are looking for a skilled IT Support and Systems Administrator to manage and streamline our technical operations and help clients with their technology and automation needs.
**Role Overview**:
As an IT Support and Automation Specialist, you will be the go-to person for all technical support and automation needs. You will work with clients to resolve technical issues, implement automation processes, and optimize systems to ensure efficiency and effectiveness. This is a hands-on role that requires technical expertise, problem-solving skills, and a passion for delivering excellent service.
**Key Responsibilities**:
- Provide IT support to clients, troubleshooting and resolving technical issues efficiently.
- Design, implement, and maintain automation processes to streamline workflows for internal teams and clients.
- Manage and monitor systems, ensuring their optimal performance and security.
- Set up and configure hardware, software, and network systems for clients as needed.
- Develop and maintain technical documentation for processes, configurations, and solutions.
- Collaborate with clients and internal teams to understand their technical needs and deliver tailored solutions.
- Research and implement new tools and technologies to improve operational efficiency.
**Qualifications**:
- A background in Computer Science, Information Technology, Information Systems or a related field.
- Proven experience in IT support, systems administration, or automation roles.
- Proficiency in automation tools and scripting languages (e.g., Python)
- Strong knowledge of IT systems, networks, and security protocols.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills to work effectively with clients and teams.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
**What We Offer**:
- Hands-on experience in the AI startup ecosystem.
- Opportunities to work closely with industry leaders and innovative entrepreneurs.
- Flexible hybrid or remote work arrangements.
- A chance to make a tangible impact on the growth of AI ventures.
- ** High-performing interns will have the opportunity to transition into a full-time role at Vosyn.
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