Service Delivery Coordinator

2 weeks ago

Leduc, Canada Baker Hughes Full time

**Join our Wireline Team**

We are the leader in well construction and production, our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team is the repair hub for all, global Wireline technologies. We provide a high level of service to ensure the maintenance, repair and refurbishment of our innovative equipment.

**Partner with the best**

**As a Service Delivery Coordinator you will be responsible for**:

- Protect the health and safety of our personnel and the environment.
- Conduct all activities in line with our non-negotiables, applicable processes and cultural pillars
- Ensuring the assigned contracts/quotes are fully understood and capitalized upon
- Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries.
- Responsible for scheduling and dispatching of resources in line with job requirements.
- Primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success.
- Be familiar with the assigned client’s escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives
- Prompt escalation of issues that can impact service delivery
- Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash
- Complete Audits and update paperwork for Explosives and RA Certification and compliance
- Perform Shop Duties as needed
- Ensuring equipment is certified and inventoried

**Fuel your passion**

To be successful in this role you will have:

- High School diploma or equivalent
- 5+ years of Wireline experience

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- 8am-5pm Monday - Friday, availability to work weekends as needed

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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