Counter/inside Sales Representative

5 months ago

Kingston, Canada Robertson Electric Wholesale Full time

Robertson Electric is currently looking for a **Counter/ Inside Sales Rep** to join our branch in **Kingston.**

**Scope of the Position**

The Inside Sales/Counter Representative is responsible for looking after all customers coming into the facility to place/ pick up an order, incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. The Inside Sales/Counter Rep will prepare and maintain sales order master files, customer lists, purchase orders with receipts, and make routine decisions according to company policies and guidelines. Duties also include checking inventory for product availability, providing delivery dates to customers, verifying prices, loading and unloading of regular shipments.

**Major Responsibilities**:

- Handle incoming and outgoing customer calls in a professional manner
- Responsible for handling customer service requests which include order picking, order entry, pricing, order maintenance etc.
- Assist and support Account Managers with customer orders and requests
- Responsible for quoting customers
- Deal with product-related problems that customers may have, such as defective products and the return of products
- Responsible for spec products for customers
- Responsible for carrying out any other duties assigned by management

**Skills and Qualifications**:

- Minimum one year of Warehouse experience
- 2-4 years experience working in the electrical industry or equivalent knowledge
- High level of accuracy and attention to detail
- Excellent written communication skills and professional phone manners
- Able to work in a fast-paced environment
- Ability to lift up to 50LBS
- Must be willing to be Forklift trained

**A few reasons why it’s great to work for us**
- Robertson Electric Wholesale is an established and fast growing company
- Competitive salary and bonus
- Comprehensive medical and dental benefits
- RRSP matching plan
- Opportunities for growth and development
- Please be informed that the position is conditional upon successful completion of a _**Mandatory Criminal background check. **_We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- What are your salary expectations?

**Experience**:

- Electrical Industry: 1 year (required)
- Counter sales: 2 years (required)
- Inside sales: 2 years (required)
- electrical: 2 years (required)

Work Location: In person

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