Administrator, Tax Operations

3 weeks ago


Halifax, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Administrator, Tax Operations

**What is the opportunity?**

RBC Investor & Treasury Services (ITS) is a premier provider to the world's leading asset managers and financial institutions. Our unique domestic and cross-border fund solutions, combined with the expertise of our 5,500 professionals in 15 markets, enable our clients to achieve their ambitions through efficiency improvements and robust risk management practices.

With approximately USD 2.9 trillion in client assets under administration, we rank among the world's top 10 global custodians. We administer over 6,700 funds, produce approximately 1.99 million net asset valuations (NAVs) and serve approximately 9.9 million shareholders. We also have the widest transfer agency network in the market and are a top-ranked international securities lending service, covering 13 world markets.

In this role, located at the RBC Global Shared Services Center in Bedford NS, you will analyze cross-border investment income data for client investments in specific countries and regions globally to determine Reclaims or Relief at Source (RAS) requirements, and collaborating with colleagues to ensure quality is maintained. You will develop expertise and own tax operations processes (including Tax reclaims and Relief at Source), including expertise in tax regulations and compliance requirements. You will proactively manage and keep track of reclaims through the process, maintaining visibility to senior team members, and ensuring best-in-class custody service to RBC Investor & Treasury Service customers

**What will you do?**
- Accurately complete the day-to-day Tax Operations production for Tax Reclaims and Relief at Source processing
- Ensure key production milestone dates are achieved and within daily service level commitments
- Ensure quality and timeliness around Reclaim certification and processing to Agents
- Ensure quality and timeliness around Relief at Source processes
- Ensure quality and timeliness around 3rd party sub-custodians and the clients local tax offices
- Identify areas for continuous improvement, leveraging Lean and Agile methodologies

**What do you need to succeed?**

**Must-have**
- Diploma/Degree
- Familiarity with MS office tools and ability to perform data manipulation and analysis (using Excel or other tools)
- Strong attention to detail and organizational skills
- Willingness to work on-site at the work location, as an essential services role

**Nice-to-have**
- Experience in an operations center environment
- Financial Services or Accounting background
- Knowledge within Withholding Tax and Custody

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
- Opportunity to obtain hands-on experience throughout your role
- Working with an exciting, close-knit, supportive & dynamic group
- Opportunity to collaborate with other business segments within the bank
- Excellent career development and progression opportunities
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation

**Job Summary**

**Address**:
HALIFAX, Nova Scotia, Canada

**City**:
CAN-NS-BEDFORD

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-03-21

**Application Deadline**:
2023-04-04

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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