Manager Tax Operations

2 months ago


Halifax, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Manager Tax Operations

**What is the opportunity?**

To manage the classification of clients, collection of core tax documentation and production and filing of global tax relief forms to ensure the timely, accurate and efficient relief of withholding taxes on global assets. Acting as a senior operational face to our clients, the market regulators and local Tax Authorities with regards to Regulatory Tax Compliance and Governance. This role requires a high degree of independence and a high focus on providing services and ensuring our clients receive an exceptional client experience is expected.

**What will you do?**
- Support the Tax operations management teams in all initiatives, to achieve a high standard of excellence for our clients.
- Maintenance of satisfactory internal and external Audit/Regulatory/Risk ratings and reviews.
- Mitigation of operational, financial and reputational risk
- Demonstrate high level of competency with the capability to validate overall activities with high level of accuracy.
- To supervise and assist in the implementation of procedural changes in accordance with new regulations, revenue procedures, and tax advisory communications.
- To manage the escalation of and resolution of any client or sub-custodian issues affecting the efficiency of tax relief mechanisms and the RBC tax offering
- To be proactive and encourage the harmonization of the tax advisory, tax reporting, tax documentation, tax processing areas into a single efficient unit
- To be proactive in the education of Tax Operations to all internal and external parties
- Responsible for Client Due Diligence, attending meetings and satisfying any documentation requirements
- Participation in service reviews, representing Tax Operations
- To be a Subject Matter Expert in Tax with a full and detailed understanding of complex and unique processing
- Immediately escalate all critical issues, potential operational risk events to Associate Director to ensure risk containment and client satisfaction
- To prepare the files for processing of all withholding tax reclaims ensuring that all target production periods are met and acceptable levels of accuracy maintained
- To manage the reconciliation process between sub-custodian, client reporting platforms and internal reclaim system records

**What do you need to succeed?**

**Must-have**
- Diploma/Degree in a related field,
- 3-5 years’ experience in operational environments
- Proficiency in MS Office product suite, particularly MS Excel & MS Access
- Discipline in time management, attention to detail and organizational skills
- Comfort managing multiple tasks and meeting time-sensitive deadlines
- Ability to mentor others

**Nice to have**
- 1-2 years’ experience in a Tax Operations field or tax related business
- Experience in enabling a cross functional team to preform critical tasks within tight deadlines.

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
- Opportunity to obtain hands-on experience throughout your role
- Working with an exciting, close-knit, supportive & dynamic group
- Opportunity to collaborate with other business segments within the bank
- Excellent career development and progression opportunities
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation

**Job Summary**

**Address**:
HALIFAX, Nova Scotia, Canada

**City**:
CAN-NS-BEDFORD

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Investor and Treasury Services

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-01-30-08:00

**Application Deadline**:
2023-02-13-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**


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