User Support Technician
3 months ago
Education:
- Expérience:
**Education**:
- Bachelor's degree
- or equivalent experience
**Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
**Experience**:
- 1 year to less than 2 years
**Health benefits**:
- Health care plan
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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