User Support Technician
4 weeks ago
Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- **Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- ** Computer and technology knowledge**:
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Intranet
- Internet
- Servers
- Security software
- Programming software
- MS Office
- MS Windows
- Wireless networks
- ** Area of work experience**:
- Quality assurance or control
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
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Calgary, Canada TAPPTIC INC. Full timeEducation: Bachelor's degree - Experience: 2 years to less than 3 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a...
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Calgary, Canada AXE IT CONSULTING INC. Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...
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Calgary, Canada TAPPTIC INC. Full timeEducation: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log...
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Calgary, Canada AXE IT CONSULTING INC. Full timeEducation: - Expérience: **Education**: - Bachelor's degree - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and...
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Calgary, Canada Access Academy Inc. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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Calgary, Canada Infantry Pictures Inc Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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7 months ago
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Calgary, Canada Rcom Communication Ltd Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Telecommunications industry - Internet Service Provider (ISP) **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document...
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Calgary, Canada AXE IT CONSULTING INC. Full timeEducation: Bachelor's degreeExperience: 1 year to less than 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...
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2 months ago
Calgary, Canada Cardiai Inc Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years - **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Provide business systems, network and...
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user support technician
7 months ago
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6 months ago
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