User Support Technician

2 weeks ago


Calgary, Canada TAPPTIC INC. Full time

Education: Bachelor's degree
- Experience: 2 years to less than 3 years
**Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Work Term: Permanent
- Work Language: English
- Hours: 32 hours per week



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