Technical Inside Sales Representative

4 days ago


PointeClaire, Canada Wainbee Limited Full time

**A propos de Wainbee**
- **Qui est Wainbee ?**_

Wainbee Limitée est un fournisseur de solutions de premier plan en matière de systèmes, de produits et de services d'ingénierie pour le mouvement et le contrôle, la filtration industrielle et les solutions d'automatisation. Nous sommes l'un des plus importants agents manufacturiers du Canada avec 14 bureaux et plus de 200 employé(e)s d'un océan à l'autre.
- **Qu'est-ce qui démarque Wainbee ?**_

Nous appartenons à nos employé(e)s, nous valorisons la croissance, nous encourageons la curiosité, nous admirons l'innovation et nous valorisons nos employé(e)s.
- **Pourquoi Wainbee ?**_
- Votre sécurité nous tient à cœur.
- Nous nous soucions de nos employé(e)s.
- Nous faisons tous la différence.
- **Ce que nous offrons**:_
- Plan de primes stratégiques sur la croissance des ventes
- Pension de retraite
- Avantages sociaux payés par l'employeur (à l'exception de l'assurance invalidité de longue durée)
- Possibilités de croissance

**RESPONSABILITÉS**

**1.Service à la clientèle**
- Répondre aux demandes et aux questions des clients.
- Accepter et traiter toutes les commandes reçues par téléphone et par courrier.
- Fournir une assistance technique et de sélection de produits aux clients pour toutes les demandes autres que les projets d'ingénierie.

**2.Ventes**
- Envoyer et archiver les factures.
- Traiter les articles retournés.
- Suggérer de nouveaux articles en stock.
- Faire des références croisées entre les numéros de pièces de la concurrence et les produits Wainbee appropriés.
- Recevoir et vérifier les produits pour le ramassage par le client ou l'inventaire.
- Préparer, emballer et expédier les commandes à partir du stock.

**3.Partenariat**
- Aider les représentants des ventes externes à élaborer et à maintenir des initiatives de marketing spéciales, telles que l'accent mis sur des produits spécifiques et le télémarketing.
- Informer le directeur régional de la nécessité de réparer ou d'améliorer les installations de la succursale.

**EXIGENCES**:

- **1. Formation/ Expérience**_
- Certificat ou diplôme d'études collégiales (options techniques préférées)
- Connaissance de Microsoft 365
- 0 à 3 ans de ventes internes techniques
- Aptitude mécanique déterminée par un test standard

**2. **_**Études et expérience considérées comme un atout**_
- Bilingue (français et anglais)
--------------------------------------------------
- **About us**
- **Who is Wainbee?**_

Wainbee Limited is a leading solutions provider in engineered systems, products and services for motion & control, industrial filtration, and automation solutions. We are one of Canada’s largest manufacturing agents with 14 offices and over 200 employees from coast to coast.
- **What is different about Wainbee?**_

We are employee owned, we value growth, we champion curiosity, we admire innovation, we value our people.
- **Why Wainbee?**_
- Your safety matters to us.
- We care about our people.
- We all make a difference.

**RESPONSIBILITIES**

**1.Customer service**
- Respond to customers request and questions.
- Accept and process all orders received by telephone and mail.
- Provide technical and product selection assistance to customers for all requests - other than engineered projects.

**2.Sales**
- Send and archive invoices.
- Process returning items.
- Suggest new stock items.
- Cross reference from competitive part numbers to appropriate Wainbee products
- Receive and check products for customer pick-up or inventory.
- Pick, package, and ship orders from stock.

**3.Partnership**
- Assist outside sales representatives in developing and maintaining special marketing initiatives such as specific product emphases and telemarketing.
- Advise Regional Manager of need for repairs/improvements to branch facility.

**REQUIREMENTS**
- **1. Educational/ Experience**_
- College certificate or diploma (technical options preferred)
- Knowledge of Microsoft 365
- 0 to 3 years of Technical Inside Sales
- Mechanical aptitude determined using standard test

2. _**Educational/ Experience Considered an Asset**_
- Bilingual (French and English)

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Pointe-Claire, QC H9R 4R7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

Work Location: In person



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