Billing Manager

3 weeks ago

Dartmouth, Canada Seaboard Transport Group Full time

Seaboard Transport is seeking a **_Revenue & Settlements Manager_** to join our team in Dartmouth, NS

Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has grown by providing excellent service to clients in both the petroleum and chemical industries.

The Seaboard Transport Group of Companies uses continuous improvement ideologies and industry-leading in-truck technology to ensure we consistently deliver reliable and sustainable service. It is our commitment to transportation excellence that has fueled our growth to become one of North America’s largest leading bulk carrier.

As a family-owned business the members of the Seaboard Transport Group work together as a unit filled with transportation enthusiasts on the road, on the ground and in the office. Join our team today

As the Revenue & Settlements Manager, you’ll oversee a team of Revenue & Settlements Analysts to ensure that customer billing and driver pay can be processed in a timely and efficient manner. You’ll also act as a liaison and between the Revenue & Settlements team and other internal departments such as operations and back office to help identify opportunities for process improvement.

**Core Job Functions**:

- Accountable for auditing/updating TMW software to ensure the system accurately represents the details required to bill customers and pay drivers and owner operators on time.
- Manage department requirements and processes carried out by Revenue & Settlements Analysts, monitoring for accuracy, timeliness and completeness.
- Ensure all internal deadlines for Analysts are met on a daily, weekly, monthly and annual basis.
- Work with the Quality Manager on process improvements to ensure the accuracy, timeliness and completeness of information.
- Support in the timely resolution of inquiries from drivers received through Payfix, adhering to internal service levels.
- Primary point of contact for Operations with respect to queries related to work completed by the Analysts.
- Work with Quality Manager to ensure appropriate controls are in place over the accuracy of work and review/audit work to ensure controls are functioning as defined.
- Work with the Quality Manager to review the processes to ensure the Back Office is operating in an efficient manner and leveraging system capabilities to their fullest.
- Responsible for the preparation of daily, weekly, monthly, quarterly and annual analyses of results.
- Oversee and manage team of Analysts, lead and provide support for functions, including hiring, onboarding, performance appraisals and performance management.
- Key resource in the planning and integration of acquisitions/new customers into the Seaboard Back Office processes.
- Establish, maintain and enforce corporate accounting and operational policies, procedures and internal controls.
- Track and report on key performance indicators and produce an assortment of reports on a daily, weekly, monthly and quarterly basis.
- Other duties as required.

**Qualifications**
- 5-8 years of Billing and Finance experience is required
- 3 years of experience managing a team is required
- Degree/Diploma in related field or equivalent level of relevant work experience is required
- Experience in the transportation industry is preferred
- ISO certification or knowledge of international standards is considered an asset
- Proven ability to deal proactively and professionally with internal customers
- Ability to multi-task and prioritize in a fast-paced environment
- Proven ability to manage a team
- Excellent communication skills - Verbal and written
- Strong organizational and analytical skills
- High level of self-motivation and energy

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