Billing Administrator

2 weeks ago


Dartmouth, Canada Medavie Blue Cross Full time

**Emergency Medical Care Inc. (EMC) **is a wholly-owned subsidiary of Medavie Health Services that manages and operates ground ambulance, air medical transport and medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) division and the Department of Health and Wellness. EMC also operates TeleHealth 811 Mental Health and Addictions for Nova Scotia and Prince Edward Island for the Department of Health.

EMC delivers a high-quality pre-hospital care program and Telehealth service to Nova Scotians every day. We achieve this through more than 1,400 employees, including highly-trained paramedics, nurses, medical communication officers, and support staff.

As an employee of EMC, we are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives and acting in a manner that fosters a culture that focuses on patient safety and a healthy, safe and respectful workplace.

**Job Title**:

- Billing Administrator**Department**:

- Finance**Competition**:

- 85597**Internal/External**:

- Both**Employment Type**:

- Full time Permanent**Location**:

- Nova Scotia, Dartmouth**Salary**:

- Competitive Compensation**Reports To**:

- Manager of Billing**What you'll do**

Reporting to the Manager of Billing, the incumbent is responsible to assist with the day-to-day preparation of patient ambulance bills, per the Ambulance Fee Regulations set by the Province of Nova Scotia, as well as follows up on all patient inquiries, prepares invoice adjustments, determines billing rates, processes payments and completes all functions related to patient accounts.

**The position entails, but is not limited to the following**:

- Review and processing of Patient Care Records in ePCR/Siren
- Creating invoices related to ambulance services
- Handling the preparation, stuffing and mailing of all outgoing invoices
- Posting adjustments on patient accounts
- Noting phone calls and any actions taken on patient account
- Processing returned mail
- Handling the direct billing to Medavie Blue Cross
- Providing high-quality customer service for a large volume of billing inquiries
- Process payments in Great Plains from all sources: mail, phone, online bank payments, etc.
- Keep accurate records of patient accounts as well as all accounts receivable information
- Posting and processing accounts payable invoices for payment
- Ambulance Fee Assistance Program collection of data, filing and noting of accounts
- Assist with collection duties as required
- Provide relief coverage for EMC Receptionist

**What you'll need**

**Education & Experience**:

- Minimum education should be Grade 12. Business degree or diploma from a post-secondary institution is preferred.
- One to two years in an office environment, including data entry and billing/accounting experience.
- Collections experience considered an asset.

**Knowledge & Skills**:

- Ability to learn quickly and effectively use various computer billing and reporting systems such as Microsoft Office and other accounting software.
- Possesses a high level of professionalism and interpersonal skills in dealing with individuals.
- Demonstrate superior conflict resolution skills: balances assertiveness and sensitivity.
- Strong analytical and organizational skills.
- Effective oral and written communications.
- Knowledge and/or expertise in finance and accounting preferred.
- Ability to maintain confidential records and information.
- Experience with Great Plains software an asset.

**Job Segment**:Accounts Payable, Accounts Receivable, Patient Care, Counseling, Data Entry, Finance, Healthcare, Administrative


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