Program Advisor

6 months ago

Halifax, Canada Centre for Entrepreneurship Education & Development Full time

CEED is recruiting a Program Advisor to join our Leveling It Up program (12-month contract)

The successful applicant will be able to demonstrate the following competencies:

- Navigate entrepreneurs through various internal and external educational services and

workshops based on entrepreneur’s present business stage, needs and course availability.
- Develop a structured program path for eligible participants and maintain communication with them throughout the program.
- Manage assigned participant case files in the CRM including documentation of

participant business details, progress etc.
- Identify and analyze areas of improvement/feedback from participant and work with the

team to proffer solutions.
- Update and maintain clientele database on the CRM and LMS.
- Brainstorm with teammates for process review for program enhancement.

**Qualifications**:

- Post-secondary education in Business Administration or a related field, or the

equivalent work experience
- Able to successfully assist and manage clients from diverse backgrounds from introduction to post program evaluation
- Excellent communication and customer service skills are a requirement
- Strong technology skills with Microsoft 365 (required) and CRM systems (preferred) and

the ability to learn new platforms
- General knowledge of current entrepreneurship/business trends.
- A solid willingness to learn and grow as part of a team and ability to work in a dynamic

team environment
- Ability to prioritize tasks, manage tight deadlines and thrive in a fast-paced environment
- Excellent interpersonal skills

**Additional Information**:
This is a full-time position offering a competitive benefits package and RRSP matching. A typical workweek is Monday to Friday, from 8:30 AM - 4:30 PM. This position is dependent upon program funding availability.

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Work Location: In person

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