Assistant Front Office Manager

2 weeks ago

Markham, Canada Sunray Group of Hotels - Delta by Marriott Markham, ON Full time

**Assistant Front Office Manager - CONTRACT till April 2024 (10 Months)**

Our employees believe we are creating a purposeful service. Where at Delta Hotels, we are always warm, wise and in control so our guests can focus on what's most important.

**We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. We are seeking an individual who is Pragmatic, Efficient and Seamless when doing their job.**

Sunray Group of Hotels - Delta Hotels by Marriott Markham, is a hiring an **Assistant Front Office Manager (CONTRACT - 10 months)**

The Assistant Front Office Manager will hold a passion for hospitality and guest service bringing self-confidence, energy, and dedication to the hotel daily.

The **Assistant** **Front Office Manager** will:

- This position is responsible for assisting the Front Office & Rooms Manager with overseeing the day-to-day operations of the front office.
- Be responsible for leading the strategic direction and daily operations of the Front Office team. The team includes front desk, switchboard, night audit and bell services.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting team members to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
- Empowers team members to provide excellent customer service.
- Monitors and reviews Guest Satisfaction Metric and other data to identify areas of improvement. Responds to and handles guest problems and complaints.
- Lead and inspire their team to deliver the highest standards of anticipatory, warm and gracious guest service from the point of guest arrival to the point of departure and the many points in between.
- Ensure that every moment at Delta is thoughtfully considered and impeccably delivered to meet and exceed guest expectations.

**Job Qualifications**:

- 2-3 years Front Office managerial experience, preferably with a full-service hospitality asset.
- Minimum 2-3 year diploma or degree from an accredited college or university in Hotel and Restaurant Management, Hospitality, Tourism, Business Administration, or related major;
- Extensive knowledge of Opera and familiarity with computer software (Microsoft Office, Payroll, Guest App, Key Control)
- Exceptional communication and guest service skills are a must.
- A demonstrated ability to form, train and motivate high performing teams.
- Proficiency in hotel property management technology is required.
- Prior experience in a Marriott property is considered an asset.

**Minimum Requirements**:

- Ability to work a flexible schedule including nights, weekends, and holidays.
- Ability to stand for long periods of time and communicate effectively with staff and guests.
- Ability to utilize basic computer functions and experience in a hospitality environment.
- Able to work as part of a team.
- Must be able to pass pre-employment screening which includes background and drug screening.

**Job Types**: Full-time, Fixed term contract
Contract length: 10 months

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Markham, ON L3R 0A3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hotel: 2 years (preferred)
- Opera: 1 year (preferred)
- Guest Services/Front Desk: 1 year (preferred)
- Assistant Front Office Manager: 1 year (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person

  • Assistant Front Office Manager

    4 weeks ago

    Markham, Canada Sunray Group of Hotels - Delta by Marriott Markham, ON Full time

    **Assistant Front Office Manager** Our employees believe we are creating a purposeful service. Where at Delta Hotels, we are always warm, wise and in control so our guests can focus on what's most important. **We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. We are seeking an individual who is...

  • Front Desk

    1 month ago

    Markham, Canada EliteCare Chiropractic Full time

    Are you someone who possesses a positive attitude, is outgoing and enthusiastic? Our rapidly growing chiropractic clinic in Markham is looking for a Front Desk / Office Administrative Assistant to join our team. **Job Type**: - Part-time Schedule: - Monday to Thursday - Saturdays Qualifications: - Punctual with strong attendance history - Self-starter,...

  • Front Desk Administrator Support

    6 days ago

    Markham, Canada K-DENTAL INC. Full time

    **Role and Responsibilities** We are looking for a receptionist to manage our front desk daily and to perform a variety of administrative and clerical tasks. - Answer incoming calls promptly and professionally & direct calls to the appropriate department/person - Greet and assist walk in customers - Maintain cleanliness of front reception area and adhere to...

  • Front Desk Receptionist

    1 month ago

    Markham, Canada Fieldstone Windows Full time

    Front Desk Receptionist **Duties**: - Greet and welcome patients and visitors in a friendly and professional manner - Answer phone calls, take messages, and direct calls to the appropriate staff members - Schedule appointments and manage the appointment calendar - Check-in walk-in customers and collect necessary particulars - Maintain customer service...

  • Front Desk Administrator

    4 weeks ago

    Markham, Canada Markham CPA office Full time

    **Major Responsibilities** - Reception desk duties, greet and direct onsite guests and clients - Answer, screen and forward all incoming calls and handling callers’ inquiries whenever possible - Schedule and confirm appointments - Build and maintain clients’ database; develop and implement operational processes and procedures to constantly improve...

  • Front of House Supervisor

    33 minutes ago

    Markham, Canada Boston Pizza International Inc Full time

    Overview Front of House (FOH) Supervisor A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor...

  • Front Desk Associate

    4 hours ago

    Markham, Canada Clearoute Full time

    Clearoute is seeking an organized, diligent and experienced professional to join the team as a full-time Front Desk Associate.About Us: M Club provides a unique platform that allows everyone from business professionals, community leaders, creatives, founders, change makers and investors that want a place to connect, engage and grow. Our mission is to become...

  • Front Desk Receptionist

    5 days ago

    Markham, Canada wonderlam international trading inc. Full time

    '''Duties''' - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls to appropriate departments - Provide accurate information to guests regarding company services and policies - Schedule appointments and maintain appointment calendar - Perform data entry tasks and maintain accurate records - Assist with clerical...

  • Front Desk Receptionist

    5 days ago

    Markham, Canada Remarkable Physiotherapy Full time

    '''Duties''' - Greet and welcome patients and visitors in a friendly and professional manner - Answer phone calls, schedule appointments, and provide information to callers - Manage patient records and update information as necessary - Verify insurance coverage and assist with billing inquiries - Assist with administrative tasks such as filing, faxing, and...

  • Office Administrative Assistant

    3 weeks ago

    Markham, Canada CWI Lighting Full time

    Order entry - Conduct and complete any other duties requested by Senior Management. - Prepare customer invoices and post payments. - Check, verify, and process invoices - Analyze discrepancies and unpaid invoices - Perform filing and general administrative tasks **Requirements**: **-Full working knowledge of Microsoft Office: Words, Excel, and...

  • Executive Assistant

    4 weeks ago

    Markham, Canada CoStone Real Estate Inc. Full time

    **Executive Assistant / Office Manager (Full-time)** We are not offering just a job; we are offering a career path. Our boutique Real Estate Development company in Ontario specializes in Development Management and Construction Management, providing pragmatic solutions to intricate challenges. Our responsiveness and results-driven approach have earned us a...

  • Clinical Assistant

    5 days ago

    Markham, Canada Specialist Medical Office Full time

    Job Summary: **Responsibilities**: - Prepare patient for physician evaluation, including vitals and medical history - Document observations and care provision with attending physician - Coordinate follow-up appointments with the patient - Anticipates, recognizes and addresses rapidly changing situations Qualifications: - University certification...

  • Front Desk Receptionist

    6 days ago

    Markham, Canada Digreen Homes Inc Full time

    **About Us** Digram Developments Inc. is mainly involved with the real estate sector, primarily Land Development in the Greater Toronto Area. It has completed several projects in the past and has an extremely bright future ahead. To name a few, Digram Developments Inc. has developed several residential, high/low rise buildings and commercial sites in the...

  • Receptionist and Administration Assistant

    1 month ago

    Markham, Canada Quadient Full time

    **Location**: Markham, Ontario **Status**: 37.5 hours per week, full-time, permanent **Schedule**: On-site, five (5) days/week While overseeing the front desk, this role will act as the first point of contact and create a welcoming environment for the organization, employees and guests. **Essential Duties and Responsibilities**: - Answer all incoming...

  • Front Desk Manager, Hotel

    4 weeks ago

    Markham, Canada Park Inn by Radisson Toronto-Markham Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Develop and implement policies and procedures for daily operations - Recruit and hire staff - Supervise staff - Conduct performance reviews - Perform front desk duties - Prepare budgets and...

  • Office Administrative Assistant

    1 week ago

    Markham, Canada RedBranch Executive Search & Recruitment Full time

    Our client is a successful Real Estate Development company located in Markham and they have an excellent opportunity for an Office Administrative Assistant. This position will provide high-level administrative support to executives c-suite directors within the office. This is an onsite role. Key Responsibilities: Provide administrative support to executives...

  • Office Administrative Assistant

    1 week ago

    Markham, Canada RedBranch Executive Search & Recruitment Full time

    Our client is a successful Real Estate Development company located in Markham and they have an excellent opportunity for an Office Administrative Assistant. This position will provide high-level administrative support to executives c-suite directors within the office. This is an onsite role. Key Responsibilities: Provide administrative support to executives...

  • Office Administrative Assistant

    1 week ago

    Markham, Canada RedBranch Executive Search & Recruitment Full time

    Our client is a successful Real Estate Development company located in Markham and they have an excellent opportunity for an Office Administrative Assistant. This position will provide high-level administrative support to executives c-suite directors within the office. This is an onsite role.Key Responsibilities: Provide administrative support to executives...

  • Office Administrative Assistant

    4 days ago

    Markham, Canada EightSix Network Inc Full time

    RedBranch Executive Search & RecruitmentOur client is a successful Real Estate Development company located in Markham and they have an excellent opportunity for an Office Administrative Assistant. This position will provide high-level administrative support to executives c-suite directors within the office. This is an onsite role.Key Responsibilities:Provide...

  • Office Administrative Assistant

    1 week ago

    Markham, Canada RedBranch Executive Search & Recruitment Full time

    Our client is a successful Real Estate Development company located in Markham and they have an excellent opportunity for an Office Administrative Assistant. This position will provide high-level administrative support to executives c-suite directors within the office. This is an onsite role.Key Responsibilities:Provide administrative support to executives...