Customer Service Representative
7 months ago
Job Overview:
**Duties**:
- Provide information about products and services
- Process orders, returns, and exchanges
- Upsell products or services to customers when appropriate
- Enter customer data accurately into the system
- Resolve customer complaints in a professional manner
- Collaborate with other team members to ensure customer satisfaction
Qualifications:
- Strong communication skills with excellent phone etiquette
- Bilingual in English and Spanish is a plus
- Previous experience in customer service or sales preferred
- Ability to analyze customer needs and recommend solutions
- Proficient in data entry and CRM software
**Job Types**: Full-time, Part-time
Pay: $2,000.00-$4,000.00 per month
Expected hours: 6 - 10 per week
**Benefits**:
- Automobile allowance
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Commission pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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