Administrative Professional/receptionist

2 months ago

Burnaby, Canada Metro Vancouver Full time

**Department**: Regional Planning & Housing Services
**Employee Group**: Teamsters Local 31
**Location**: 4515 Central Boulevard, Burnaby
**Salary Range/ Wage Rate**: PG T15 $2,137.30 - $2,510.68 bi-weekly

**Our Regional Planning & Housing Services Department is seeking an Administrative Professional/Receptionist (Clerk Typist III) who will be a key member of our Administrative Team. This position is responsible for answering and directing phone calls from current and prospective tenants; assisting visitors to the office; and mail management, in addition to effectively and thoughtfully communicating with the public and with a variety of individuals in the Housing Department.**

**You are a positive, motivated team-player with exceptional verbal and written communication skills and excellent attention to detail. You have a proven ability to think critically while thoughtfully navigating difficult/challenging conversations. You’re compassionate and empathetic, and are always willing to go the extra mile. You take pride in being a strong contributor to any team you’re on and are looking to develop your skills and knowledge in order to make a difference in the not-for-profit housing sector.**

**This role**:

- Performs complex clerical and typing duties for a superior and/or superior's subordinates; arranges appointments and meetings; schedules travel arrangements; screens callers; prepares routine correspondence; and supplies information to internal and external contacts.
- Plans, assigns and reviews the work of one or more subordinates engaged in a variety of tasks of some complexity.
- Types, edits, formats and finalizes a variety of material such as contract documents, reports, tabulations and statistical charts, drawings, construction billings, letters, memos, agendas and meeting minutes, forms and notices.
- Provides information and assistance to the public in person or over the telephone; handles a variety of inquiries regarding the functions, policies, procedures and activities of the Department or Division; handles requests for information, brochures, and other reports and publications often requiring judgment as to the type of information selected; and collects charges for materials sold.
- Records timesheet information onto payroll time reports; performs expenditure monitoring duties such as checking invoices, statements; and maintains office supplies.
- Performs some of the duties of superior during absence of same.
- Prepares procurement and tendering documents; verifies accounts and prepares summaries of accounts.
- Collects, organizes, prepares, maintains, records and indexes contract data, material, correspondence, brochures and public information materials; and prepares and issues contract addenda as necessary.
- Performs related duties as required.

**To be successful, you have**:

- Completion of Grade 12, including or supplemented by business and administrative courses. Considerable related experience in clerical and typing work; or an equivalent combination of training and experience.
- Considerable knowledge of office practices and procedures.
- Considerable knowledge of timekeeping codes and related procedures, as required.
- Considerable knowledge of contract document processing, as required.
- Sound knowledge of Metro Vancouver’s organizational structure and of the functions and activities of its departments and divisions.
- Sound knowledge of business English, spelling, punctuation and arithmetic.
- Ability to edit and format various documents and input computer data.
- Ability to assign and supervise the work of one or more subordinates engaged in a variety of routine office tasks.
- Ability to relieve several superiors of office tasks and minor administrative detail with mínimal supervision and to initiate clerical procedures as required.
- Ability to deal effectively with the public, business representatives and staff in providing factual information and assistance on departmental procedures, regulations and related matters.
- Ability to type with a high degree of speed and accuracy.
- Strong clerical aptitude.

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