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Customer Service Representative

4 months ago

Pembroke, Canada Culligan Water Full time

Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

**We want you to join our team at our Pembroke location as a Customer Service Representative Tuesday to Saturday Shift.**

The Customer Service Rep is responsible for providing support to our customers and our sales, delivery, and service teams.

**Responsibilities**:

- Assist customers in person and on the phone in a professional manner
- Helping all walk in customers load thier vehicles
- Promote and up-sell products and services to new and current customers
- Book walk-in and phone sales leads with Sales Team
- Handle money, run cash register and POS machine, balance cash, prepare bank deposit, UEI payment transactions, reconcile and balance receipts, payment batches, cash, cheques, petty cash, etc
- Keeping the store front neat and clean
- Other related duties as required

**What we're looking for**:

- Outgoing, friendly, and helpful
- Excellent interpersonal and communication skills
- Ability to multitask in a fast-paced environment
- Previous customer service experience
- Intermediate computer skills including the ability to work on multiple computer systems and experience learning and using complex programs

**What we offer**:

- Paid time off
- Benefits and RRSP-matching program after 3 months of continuous employment
- Intensive CSR training and ongoing support
- Uniform allowance and new hire startup package

**How to apply**:
We thank everyone for their interest; however, only those selected for an interview will be contacted.

Schedule:

- 8 hour shift
- Tuesday to Saturday

Work Location: In person

**Job Types**: Full-time, Seasonal

Pay: $18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person