Customer Support Representative
4 months ago
**Our Company**
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.
**Tuesday to Saturday during Spring, Summer and Fall, Monday to Friday during the winter.**
**Responsibilities**
- Assist customers in person and on the phone in a professional manner
- Set up deliveries and book service calls
- Process new contracts, create customer account and schedule installation, as required
- Print and distribute service work orders and route tickets, close work orders and bill out once completed
- Promote and up-sell products and services to new and current customers
- Book walk-in and phone sales leads with Sales Team
- Make accounts receivable collections and related calls, forward outstanding invoices as requested
- Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etc
- Refer unresolved customer grievances to designated departments for further investigation
**Qualifications**
- Outgoing, friendly, and a desire to help people
- Excellent interpersonal and phone communication skills
- Ability to multitask and work in a fast-paced environment
- Previous customer service experience
- Intermediate computer knowledge
**We Offer**
- **Compensation**
- Hourly base pay
- Employee referral bonus
- Annual performance review (potential pay increase)
- **Benefits**
- Dental care
- Extended health care
- Life insurance
- Vision care
- Employee assistance program
- RRSP match (after three months)
- **Work/Life Balance**
- No weekends No late nights
- Monday through Friday
- Paid time off
- Paid holidays
- **Training**
- Paid CSR training
- Paid Culligan training
- **Direct Career Tracks: We love to promote from within**
- Office Manager
- Sales Representative
- Management
- **Additional Perks**
- Employee discounts
- **Supportive Workplace**
- Non-toxic work environment
- Open door policy with management
- Company lunches, dinners, and parties
**Our Mission**
- As the leading quality water expert, Culligan is committed to help individuals, families and communities in need of clean, safe water.
**Our Values**
- Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.
-
Customer Service Representative
7 months ago
Pembroke, Canada Irving Big Stop Full timeLooking for experienced customer service representatives interested in a fast-paced working environment. Job Duties: - Answer incoming customer inquiries - Engage with clients in a friendly and professional manner while actively listening to their concerns - Offer support and solutions to customers in accordance with the company's customer service...
-
Customer Service Representative
6 months ago
Pembroke, Canada BMO Financial Group Full time41 Pembroke Street West Pembroke Ontario,K8A 5M5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Customer Service Representative
6 months ago
Pembroke, Canada Culligan Water Full timeCulligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our Pembroke location as a Customer Service Representative! Tuesday to Saturday Shift.** The...
-
Customer Service Representative
6 months ago
Pembroke, Canada MacEwen Petroleum Inc. Full time**OVERVIEW**: Based at the Company's Pembroke Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and...
-
Customer Service Representative
6 months ago
Pembroke, Canada BMO Financial Group Full time41 Pembroke Street West Pembroke Ontario,K8A 5M5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Customer Service Representative
6 months ago
Pembroke, Canada McDougall Insurance and Financial Full timeAt McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks._ Our growing team is looking for a Customer Service Representative in Personal Lines to join our team in...
-
Customer Service Associate
7 months ago
Pembroke, Canada C.A. Reiche & Sons Limited Full time**Job Summary** C.A. Reiche & Sons Limited is looking for a full-time Customer Service Representative to join our team. The Customer Service Representative will be responsible for providing customer service in a courteous and professional manner. **Essential Duties** - Answer incoming calls. - Handle customer inquiries, in a courteous and professional...
-
Bilingual Information
3 months ago
Pembroke, Canada Home and Community Care Support Services Full timeJob Description CARE AND BE CARED FOR – THIS IS YOUR HOME Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place. As a Bilingual Information...
-
Customer Service Representative
3 months ago
Pembroke, Canada 7th Heaven Sweets Full time**Responsibilities** - Uses communication skills to build strong relationships with customers - Serves every customer in a friendly, polite, and prompt manner. - Works through customer needs and concerns (both in-person and on the phone) - Ensures that the shelves are fully stocked, and presented in an aesthetically pleasing and organized manner - Ensures...
-
Support Staff
4 months ago
Pembroke, Canada Canadian Addiction Treatment Centers Full time**Division**: Ontario Addiction Treatment Centre **Location**: Pembroke **Job Type**: Part-Time Permanent **Hours**: **Week 1**: Monday: Tuesday: 6:45am - 3:30pm Wednesday: Thursday: 6:45am - 3:30pm Friday: Saturday: 8:45am - 12:30pm Sunday: 8:45am - 12:30pm **Week 2**: Monday: Tuesday: 6:45am - 3:30pm Wednesday: Thursday: 6:45am -...
-
Guest Service Representative/ Night Auditor
6 months ago
Pembroke, Canada Comfort Inn Pembroke Full time**THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE/NIGHT AUDITOR REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture...
-
Client Service Representative
6 months ago
Pembroke, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Help Desk Support
4 weeks ago
Pembroke, Canada Corporation of the County of Renfrew Full timeReporting to the Manager of Information Technology, the help desk support logs, investigates and resolves front line user technical problems. **Qualifications**: - Equivalent to Community Collegediploma in a computer studies. - Over six (6) months of previous experience in a related field or equivalent education/courses. - Strong technical knowledge of...
-
Member Services Representative
7 months ago
Pembroke, Canada Planet Fitness - Taymax Group Full timePembroke 1100 Pembroke St E, Pembroke, ON K8A 6Y7, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member...
-
Seasonal Member Services Representative
3 weeks ago
Pembroke, Canada Planet Fitness - Taymax Group Full timePembroke 1100 Pembroke St E, Pembroke, ON K8A 6Y7, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - All interested Applicants must be able to work mid-December through the end of March_.*_ Job Summary We are looking for a part-time Seasonal...
-
Client Service Representative
6 months ago
Pembroke, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Member Services Representative
4 months ago
Pembroke, Canada Meridian Credit Union Full time**Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. **Find our story here**:About Meridian**: **Our Retail Banking Practice**: Our vision is to be recognized as the financial...
-
Omni Customer Fulfillment Associate
6 months ago
Pembroke, Canada Walmart Canada Full time**Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Omni Customer Fulfillment Associate
6 months ago
Pembroke, Canada Walmart Canada Full time**Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Technician, Customer Facing
7 months ago
Pembroke, Canada Cogeco Connexion Inc Full timeOur culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: In accordance with...