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Banquet Supervisor

4 weeks ago

Victoria, Canada Inn at Laurel Point Full time

**Employer of the Year Award, Tourism Vancouver Island**
**Voted Best Hotel Venue, Vancouver Island Wedding Awards**

**Co-op Education Employer of the Year Award, Camosun College**
**Outstanding Workplace of the Year Award, Chamber of Commerce**

**Vancouver Island Wedding Industry Award - Best Indoor Ceremony Venue**

**Job title**:Assistant Banquet Captain

**Job Status**:Permanent

**Signing Bonus**:$500 ($200 on joining + $300 after completing probation)

**Wage**:$22.66 per hour + a minimum $5 of gratuities for every hour worked during an event + additional gratuities as applicable

**Summary of Position**:
To represent the Inn at Laurel Point in all guest interactions as “A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.” An Assistant Banquet Captain assists the Events Operations Manager in supervising the banquet team.

They should maintain a high profile presence on the floor to ensure quick response to client requests and smooth execution of turnovers.

**Responsibilities**:

- Plan, assist and check function set-ups according to BEO contracts
- Supervise and assist during events, giving instructions to the banquet team to ensure all guest needs are met
- Assume 100% responsibility of banquet set-ups and performance of banquet service team
- Motivate and drive service team to work efficiently and professionally
- Communicate clearly with banquet leadership team
- Reading and understanding of Banquet Event Orders
- Complete billing after each function and complete and distribute recap reports
- Ensure that appropriate communication between shifts and other departments take place regarding any changes, conduct daily shift briefings
- Assist clients with last minute changes or concerns
- Maintain a safe working environment, and ensures departmental awareness of health and safety standards
- Lead the banquet team by setting examples and direct coaching, assists with the training and development of all banquet colleagues
- Liaison between kitchen, sales and events
- Be an exemplary representative of the Inn at Laurel Point to guests and associates
- Comply with Banquet Standards set in place by the Events Operations Manager and reiterates these standards to colleagues

**Qualifications**:

- Supervisory experience in Banquets and/or Food & Beverage an asset
- Serving and event planning experience an asset
- Excellent verbal & written communication skills
- Sound working knowledge of MS Word, Excel, Outlook, and Point of Sales system an asset
- Attention to detail
- Food and wine knowledge
- Foodsafe Level 1 and Serving It Right certified
- Ability to problem solve
- Team oriented
- Must be able to embrace the 4 core values of the Inn at Point: Excellence, Respect, Curiosity and Stewardship

**Job Requirements**:

- This position is primarily an evening - late evening shift position. However flexible availability is an asset.
- Must be available on weekends and statutory holidays.
- Must be able to lift 40 lbs on a regular basis
- Ability to work effectively with limited supervision

**Reports To**:Events Operations Manager

**What’s in it for you?**
- Competitive Wages
- A fun & friendly workplace culture that embraces diversity
- Cross-training opportunities to grow your skills
- Best staff meal in town and by the way, it’s free
- Complimentary parking on non-restricted days during the off-season
- Comprehensive benefits package
- Colleague of the month recognition program
- Summertime volleyball on Sticky Wicket rooftop, BBQs on our stunning Terrace patio, free themed year-end Gala to thank you
- Aura waterfront restaurant + patio staff discount - 50%
- Need a staycation? We’ve got you covered, after your 1-year work anniversary, enjoy a complimentary one night stay including breakfast for 2
- Friends & Family hotel discount _(so you can show off your amazing workplace)_
- Industry discounts
- Workshops
- Cross-training opportunities
- Skill and advancement training programs
- Shower and locker facilities

**Thank you for considering Inn at Laurel Point as your employer of choice**

**Job Types**: Full-time, Permanent

**Salary**: $22.66-$23.16 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Weekend availability

Supplemental pay types:

- Bonus pay
- Tips

Work Location: One location

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