Intake Coordinator
3 months ago
Intake Coordinator - Medical Assessments
**SUMMARY**
The Intake Coordinator handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry, telephone duties, and clinic coverage.
**EDUCATION AND/OR EXPERIENCE**
High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred.
**CERTIFICATES, LICENSES, REGISTRATIONS**
No specific requirements.
**ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING**:
- Handles the Intake of new referrals of various types from a variety of sources
- Reviews for complete information, appropriateness of assessor requested for benefits in question, determine if CAT review is required
- Schedules examinations through IME Centric for single and multiple assessments
- Schedules and confirms appointment dates and times with physicians' offices
- Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images. Communicate with examinee as required by the client.
- Coordinates with the client to obtain required medical records prior to examination
- Reviews medical documents to check for conflict of interest, breaches in confidentiality, remove duplicates and confirm questions have been received and match the type of assessment requested. Moves cases to the appropriate queue to have medical documents sent to the assessor.
- Communicates with physicians, clients and or examinees regarding any changes due to cancellation or rescheduling
- Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation
- Confirms if examinee has attended assessment and requests consent forms. Inform client of any no shows and ask for direction.
- Handles and responds promptly to incoming calls, e
- mails or faxes from physicians or clients requesting report status and/or information
- Assists with clinic coverage as required
- Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc. Arranges for diagnostic tests as required.
- Monitors various work queues to ensure all cases are followed up on and moved forward per company standards
- Participate in various educational and or training activities as required
- Other duties as assigned
**QUALIFICATIONS**
- Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
- Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
- Must be a qualified typist with a minimum of 40 W.P.M.
- Ability to follow instructions and respond to management’s directions accurately.
- Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
- Must take ownership of work
- Must demonstrate strong communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
- Must be able to work independently, prioritize work activities and use time efficiently.
- Must be able to maintain confidentiality.
- Must have the desire and ability to build positive relationships with customers, vendors and all internal staff.
- Must be able to stay focused and concentrate under normal or heavy distractions.
- Must have a strong sense of urgency and be able to work well undertight timelines and/or stressful conditions.
- Must possess the ability to manage change, delays, or unexpected events appropriately.
- Demonstrates reliability and abides by the company attendance policy.
- Demonstrates flexibility.
- Must maintain a professional and clean appearance at all times consistent with company standards.
- Demonstrates ability to practice calmly in volatile situations
**LANGUAGE SKILLS - Spoken & Written command of the English language is required.**
- Ability to read, analyze and interpret common correspondence and medical or legal documents.
- Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar.
- Ability to respond appropriately and professionally to all inquiries or complaints from customers, regulatory agencies, upper management, and/or members of the business community.
**Job Types**: Full-time, Permanent
Pay: $23.00-$25.00 per hour
Additional pay:
- Overtime pay
**Benefits**:
- Commuter benefits
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
-
Intake Coordinator
5 months ago
Vancouver, Canada North York Rehabilitation Centre Full timeOverview: **NYRC** is looking for an **Intake Coordinator** to join our team! The **Intake Coordinator** handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry, telephone duties, and clinic...
-
Intake Coordinator
5 months ago
Vancouver, Canada North York Rehabilitation Centre Full timeOverview: **NYRC** is looking for an **Intake Coordinator** to join our team! The **Intake Coordinator** handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry, telephone duties, and...
-
Intake Coordinator
5 months ago
Vancouver, Canada IMA Solutions Full timeOverview: **IMA Solutions** is looking for an ** Intake Coordinator** to join our team! The **Intake Coordinator** handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry, telephone...
-
Intake Coordinator
5 months ago
Vancouver, Canada IMA Solutions Full timeOverview: **IMA Solutions** is looking for an **Intake Coordinator** to join our team! The **Intake Coordinator** handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry, telephone duties,...
-
Intake Coordinator
6 months ago
Vancouver, Canada IMA Solutions Full timeIntake Coordinator - Medical Assessments **SUMMARY** The Intake Coordinator handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry, telephone duties, and clinic coverage. **EDUCATION...
-
Intake Coordinator
6 months ago
Vancouver, Canada IMA Solutions Full timeOverview: **IMA Solutions** is looking for an ** Intake Coordinator** to join our team! The **Intake Coordinator** handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry, telephone...
-
Intake Coordinator
6 months ago
Vancouver, Canada IMA Solutions Full timeOverview: **IMA Solutions is seeking an Intake Coordinator to join our team!** The Intake Coordinator handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry, telephone duties, and clinic...
-
Intake Coordinator
6 months ago
Vancouver, Canada IMA Solutions Full timeOverview: **IMA Solutions** is looking for an** Intake Coordinator** to join our team! The **Intake Coordinator** handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry, telephone duties,...
-
Legal Intake Coordinator
4 weeks ago
Vancouver, British Columbia, Canada Chung & Associates Full timeJob Title: Legal Intake CoordinatorAbout the Role:At Chung & Associates, we are seeking a highly organized and detail-oriented Legal Intake Coordinator to join our team. As a Legal Intake Coordinator, you will be responsible for coordinating the flow of information, opening and distributing incoming mail and other materials, scheduling appointments, and...
-
Intake & Trial Coordinator
5 months ago
Vancouver, Canada Rapid Interactive Disability Management Full time**Job description** **Medical Legal Intake Coordinator** Rapid Interactive Disability Management (RIDM) is wholly Canadian owned and operated. Formerly known as the Rapid Med Group of Companies, RIDM has been in operation and conducting IME’s since 1986. With extensive coverage across Canada, as well as over 30 years of operational experience in the...
-
New Business Intake Coordinator
5 months ago
Vancouver, Canada Gowling WLG Full time**New Business Intake Coordinator** Full Time, Permanent Vancouver, BC, CA **ABOUT GOWLING WLG** At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East, and Asia, we pride ourselves on sourcing and retaining top talent who bring energy,...
-
Legal Intake Coordinator
4 weeks ago
Vancouver, British Columbia, Canada Chung & Associates Full timeAt Chung & Associates, we are seeking a highly organized and detail-oriented Legal Intake Coordinator to join our team. As a key member of our administrative staff, you will be responsible for coordinating the flow of information, scheduling appointments, and maintaining our filing system.The ideal candidate will have a college diploma or equivalent, and...
-
Intake Coordinator, Independent Rights Advice
6 months ago
Vancouver, Canada CMHA BC Full time**ABOUT THE ROLE** The IRAS staff team at CMHA BC will be responsible for supporting the launch of a new province-wide independent rights advice service for involuntary patients under the Mental Health Act. The service will be designed and delivered using a partnership model that brings together multiple organizations and stakeholders. The role will be a...
-
Treatment Intake Counsellor
6 months ago
Vancouver, Canada Salvation Army Full timeDescription The Intake Counsellor interviews and screens potential clients, determines client suitability and undertakes intake functions. **KEY RESPONSIBILITIES**: Takes responsibility for routine intake processes and decisions, by following standard procedures and policy Coordinates intake with the counselling team; attends case management meetings to...
-
Treatment Intake Counsellor
1 month ago
Vancouver, Canada The Salvation Army Full timeThe Intake Counsellor interviews and screens potential clients, determines client suitability and undertakes intake functions. **KEY RESPONSIBILITIES**: - Takes responsibility for routine intake processes and decisions, by following standard procedures and policy - Coordinates intake with the counselling team; attends case management meetings to report on...
-
Intake Staff Lawyer
1 month ago
Vancouver, Canada Law Society of British Columbia Full timeCome join our team! If you are looking for a career that is both challenging and rewarding, with an organization that values diversity, equity and a shared sense of purpose, look no further.We are proud to say that we’ve been recognized as one of BC’s Top Employers since 2022! The Law Society of BC offers work/life balance, a collegial atmosphere, and an...
-
Intake Lawyer
2 weeks ago
Vancouver, British Columbia, Canada Law Society of British Columbia Full timeJob DescriptionThe Law Society of British Columbia is seeking a highly skilled Intake Staff Lawyer to join our team in the Intake and Early Resolutions department. This role is responsible for the effective assessment and resolution of complaints against lawyers, students, and former members, working collaboratively with the Professional Regulation...
-
Clinical Coordinator
2 weeks ago
Vancouver, British Columbia, Canada Vancouver Coastal Health Full timeAbout the RoleVancouver Coastal Health is seeking a skilled and compassionate Intake and Transition Nurse to join our Primary Care team at Three Bridges Community Health Centre in Vancouver BC.Key ResponsibilitiesConduct intake and transition functions for designated site/program services, working collaboratively within an interdisciplinary team.Provide...
-
Centralized Intake Lead
7 months ago
North Vancouver, Canada Impact North Shore - formerly North Shore Multicultural Society Full time**Position title: Centralized Intake Lead** **Department**:Settlement **Program**:Settlement / Language / SWIS / Employment **Reports to**:Manager of Settlement and Family Program **Summary** The Centralized Intake Team is the first contact point for the full range of services Impact North Shore offers to newcomers in Canada. The Centralized Intake Lead...
-
Administrative Coordinator
4 weeks ago
Vancouver, British Columbia, Canada Chung & Associates Full timeAt Chung & Associates, we are seeking an Administrative Coordinator - Legal Intake to join our team. This role is responsible for coordinating the flow of information, scheduling appointments, and maintaining a filing system.Key ResponsibilitiesEducation Requirements: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2...