New Business Intake Coordinator

1 week ago

Vancouver, Canada Gowling WLG Full time

**New Business Intake Coordinator**

Full Time, Permanent

Vancouver, BC, CA

**ABOUT GOWLING WLG**

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East, and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion, and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do.

Diversity, equity, and inclusion is an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures, and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants, and business services team members work together and are respected and valued for their individual contributions.

**PROFILE**

Our Vancouver office is seeking a talented New Business Intake Coordinator to join our Finance team. As a New Business Intake Coordinator, you will play a pivotal role in supporting key stakeholders for all tasks related to new business intake. Attention to detail and a strong dedication to providing outstanding internal and external client services are paramount for success in this role.

**KEY RESPONSIBILITIES**
- Complete the file opening process in Aderant, ensuring all relevant information is captured, recorded, and maintained in accordance with defined policies and procedures.
- Ensure accuracy and completeness in client/matter records and continually update and maintain information in Aderant.
- Assist with closing files.
- Provide coaching and support to legal assistants as needed to ensure all required information for new matter opening is captured and recorded accurately, and information for existing matters is updated in a timely manner.
- Support key projects and initiatives as required to manage the Firm’s risk.
- Execution of data cleaning projects.
- Assist in process improvement projects including a New Business Intake paperless workflow.
- Assist in testing for new programs and processes.
- Address general inquiries and other duties as assigned.

**QUALIFICATIONS**
- Knowledge of accounting software an asset (i.e. Aderant).
- Ability to communicate with Firm members in a professional manner, providing outstanding service.
- Capacity to work independently, as well as in a team environment.
- Ability to manage and prioritize multiple tasks and meet strict deadlines in a fast-paced environment.
- Exceptional attention to detail.
- Strong interpersonal and teamwork skills.
- Knowledge of Microsoft Office Suite.
- Bilingualism (French/English) is an asset.

**EDUCATION**:

- High school diploma; post-secondary degree or diploma in accounting is an asset.

**EXPERIENCE**:

- 3 - 5 years related work experience, preferably in a professional services work environment.
- Experience in a professional service firm.

Gowling WLG employees benefit from a hybrid work environment.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

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