Business Services Coordinator

2 weeks ago

Richmond, Canada City of Richmond BC Full time

**Business Services Coordinator**:
The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision “to be the most appealing, livable, and well-managed community in Canada”, then please apply.

**Overview**:
The Business Services Coordinator is responsible for planning, leading and coordinating ongoing activities and special projects that support the Business Services Department. This includes the Risk Management, Business Advisory, Business Improvement, Customer Service and Economic Development functions. The role involves ensuring successful project delivery by developing project plans, establishing benchmarks, tracking and reporting on deliverables and preparing final project reporting.

The Business Services Coordinator would also provide general administrative support to the department Director and Managers including developing standard operating procedures, undertaking procurement processes and managing budgets, planning events and workshops, conducting research and analysis, preparing a variety of communication materials, and other work to support successful execution of the department's annual workplans. This position would report to the Director, Business Services.

**Examples of key responsibilities include, but are not limited to**:

- Plan and coordinate ongoing activities and special projects for the Business Services Department including the Risk Management, Business Improvement, Business Advisory, Economic Development and Customer Service functions.
- Develop project plans, establish benchmarks, track and report on deliverables and prepare final project reporting.
- Develop and maintain standard project management documentation and templates including project charters and project plans.
- Assemble and provide oversight to cross-functional, project based staff teams, and manage external consultants.
- Provide administrative support to projects by gathering and organizing relevant information into structured format (i.e. spreadsheets and reports).
- Monitor the daily progress of projects and provide detailed updates to project managers and other stakeholders.
- Help organize and deliver workshops, seminars, meetings, training initiatives, and events including the Mayor and Councillors’ annual Business Appreciation Event, risk management training workshops and departmental meetings.
- Plan meetings and organize event logistics.
- Maintain departmental financial records and coordinate the annual budget process for the department.
- Coordinate procurement processes for the department including creating electronic requisitions, developing requests for proposals and other purchasing documents, and managing contracts.
- Develop departmental standard operating procedures and processes, and identify opportunities to improve existing procedures and processes.
- Support the Director and Managers with recruitment processes and coordinate all aspects of onboarding for new team members including requisitioning technology, purchasing cards and access to internal software and systems, as well as developing a standard checklist for new hires and department-specific new employee orientation documentation.
- Act as the central point of contact for general inquiries directed to the department and various functional areas.
- Conduct research and data analysis and prepare a variety of written documents including memos, reports and briefing notes.
- Coordinate the preparation of digital and printed marketing materials for special projects and ongoing initiatives.
- Provide administrative support in creating and revising documents such as, but not limited to, letters, forms, bulletins, instructions and procedures.

**Knowledge, Skills & Abilities**:

- Proficiency in MS Office including Word, Excel and Outlook.
- The ability to work independently with mínimal supervision and exercise a high degree of judgement, diplomacy and tact.
- Strong problem solving skills including the ability to define a problem and involve other individuals from across the organization in developing a solution.
- The ability to exercise judgment in sharing confidential, sensitive or technical information with internal or external clients.
- Strong attention to detail and the ability to deliver professional and high quality reports, presentations and other written and verbal communications.
- Knowledge of best practices in project management including project planning, communications, implementation and documentation.
- The ability to conduct research and analyze data, and to present findings and information in a professional format including the preparation of technical repor

  • Manager, Customer Service

    7 days ago

    Richmond, Canada Skyservice Business Aviation Full time

    **SKYSERVICE BUSINESS AVIATION** Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and...

  • Immigration Business Development Manager

    6 days ago

    Richmond, Canada Canbridge Business Group Ltd. Full time

    Our company is headquartered in Vancouver, Canada, with offices in Burnaby at Crystal Mall and four branches at Aberdeen Square in Richmond. Our U.S. headquarters is in Los Angeles, our Southeast Asia headquarters is in Singapore, our Middle East headquarters is in Dubai, and our mainland headquarters is in Shanghai, China. We also have branch offices in...

  • Business Development Coordinator

    8 hours ago

    Richmond, Canada Canada C.h.i. Trading Ltd. Full time

    **Job Duties：** - Develop opportunities and generate leads for potential new business by building connections with potential qualified distributors in China and other Asian countries - Communicate with existing partners to secure continuing and healthy business relationships - Collect feedbacks from clients by conducting surveys, and conduct research on...

  • Supervisor, Customer Service

    7 days ago

    Richmond, Canada Skyservice Business Aviation Full time

    **SKYSERVICE BUSINESS AVIATION** Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and...

  • Coordinator - Leisure Services

    4 weeks ago

    Richmond, Canada City of Richmond BC Full time

    **Coordinator - Leisure Services**: The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs,...

  • Manager, Fbo Operations

    7 days ago

    Richmond, Canada Skyservice Business Aviation Full time

    **SKYSERVICE BUSINESS AVIATION** Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full-service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and...

  • Controller

    7 days ago

    Richmond, Canada Skyservice Business Aviation Full time

    **SKYSERVICE BUSINESS AVIATION** Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and...

  • Installation and Service Administrative Coordinator

    7 days ago

    Richmond, Canada Radius Security Full time

    Protecting you is central to everything we do.Installation and Service Administrative CoordinatorThe Installation & Service Coordinator will join our Radius Security Division to assist our customers with installation and/or service related requests for our Security division. Additionally, the Installation & Security Coordinator assists with the scheduling of...

  • Installation and Service Administrative Coordinator

    1 week ago

    Richmond, Canada Radius Security Full time

    Protecting you is central to everything we do.Installation and Service Administrative CoordinatorThe Installation & Service Coordinator will join our Radius Security Division to assist our customers with installation and/or service related requests for our Security division. Additionally, the Installation & Security Coordinator assists with the scheduling of...

  • Installation and Service Administrative Coordinator

    7 days ago

    Richmond, Canada Radius Security Full time

    Protecting you is central to everything we do.Installation and Service Administrative CoordinatorThe Installation & Service Coordinator will join our Radius Security Division to assist our customers with installation and/or service related requests for our Security division. Additionally, the Installation & Security Coordinator assists with the scheduling of...

  • Installation and Service Administrative Coordinator

    1 week ago

    Richmond, Canada Radius Security Full time

    Protecting you is central to everything we do.Installation and Service Administrative CoordinatorThe Installation & Service Coordinator will join our Radius Security Division to assist our customers with installation and/or service related requests for our Security division. Additionally, the Installation & Security Coordinator assists with the scheduling of...

  • Service Coordinator

    4 weeks ago

    Richmond, Canada Prevost Canada Full time

    Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. **What you will do** Be part of a competent and dynamic team within a...

  • Supervisor, Lineservice

    7 days ago

    Richmond, Canada Skyservice Business Aviation Full time

    **SKYSERVICE BUSINESS AVIATION** Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full-service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and...

  • Service Coordinator

    4 weeks ago

    Richmond, Canada WorkSafeBC Full time

    Job requisition number 038659 Job location Richmond Full-time / part-time Full-time Salary $33.34/hourly Posting period From 04/19/2024 to 04/25/2024 Overview We’re looking for experienced **Service Coordinators** to provide a range of services and assistance to injured workers on our Long Term Disability Services team in our Richmond...

  • Logistics Coordinator

    1 week ago

    Richmond, Canada ContainerWorld Forwarding Services Inc Full time

    ContainerWorld Forwarding Services Inc. is looking for an experienced Logistics Coordinator to join our team in Richmond, BC. **Position Type**: Permanent Full-Time **Hours of Work**: Monday to Friday 8:30 AM - 4:30 PM **Location**: Richmond, BC **Compensation**: Commensurate with experience **About ContainerWorld Forwarding Services Inc**: **Position...

  • Talent Acquisition Coordinator

    1 month ago

    Richmond, Canada Paladin Airport Security Services Full time

    Talent Acquisition Coordinator - French Bilingual What does a **Talent Acquisition Coordinator **do? You will use your experience in Talent Acquisition, organization, strategy and communication to support the high-volume and high performing Talent Acquisition team through: - Developing a working knowledge of position requirements and business needs by...

  • Payroll Coordinator

    4 weeks ago

    Richmond, Canada Paladin Airport Security Services Full time

    Payroll CoordinatorOur Payroll & Benefits Coordinators are responsible for processing full-cycle, biweekly payroll for all PASS employees, preparing final pay, processing ROEs on the Service Canada website, and maintaining employee files (bank information, vacation accrual, etc.). Your knowledge and experience with unionized payroll requirements in...

  • Payroll Coordinator

    2 days ago

    Richmond, Canada Paladin Airport Security Services Full time

    Payroll CoordinatorOur Payroll & Benefits Coordinators are responsible for processing full-cycle, biweekly payroll for all PASS employees, preparing final pay, processing ROEs on the Service Canada website, and maintaining employee files (bank information, vacation accrual, etc.). Your knowledge and experience with unionized payroll requirements in...

  • Professional Services Manager

    1 month ago

    Richmond, Canada JFU Consultants (Canada) Limited Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 5 years or more - or equivalent experience **Tasks**: - Assign, co-ordinate and review projects and programs - Hire, train, direct and motivate staff - Market business services - Plan and control budget and expenditures - Plan and direct...

  • High Performance Coordinator

    2 days ago

    Richmond, Canada Richmond Olympic Oval Full time

    **Program **Delivery**: - Responsible for the programming and delivery of assigned Oval High Performance programs including scheduling, hiring and supervising of staff, coordination of contractor and client schedules and all associated customer service and payment processing. Includes ongoing bookings of private lessons, team training and camp programming....