Logistics Coordinator

3 weeks ago


Richmond, Canada ContainerWorld Forwarding Services Inc Full time

ContainerWorld Forwarding Services Inc. is looking for an experienced Logistics Coordinator to join our team in Richmond, BC.

**Position Type**: Permanent Full-Time

**Hours of Work**: Monday to Friday 8:30 AM - 4:30 PM

**Location**: Richmond, BC

**Compensation**: Commensurate with experience

**About ContainerWorld Forwarding Services Inc**:
**Position Overview**:
Facilitates the transport of goods in the most cost effective, timely manner in order to meet customer and company requirements, while considering profitability of each shipment.

**Main Responsibilities**:

- Prepares rate quotations for customers to provide best cost and routing options for both import and export shipments.
- Coordinates with overseas agents, forwarder office on the status of shipments.
- Addresses products availability, ready dates, shipping problems and/or delays with the necessary parties and upsells services to existing customers based on needs & effectiveness
- Updates the status of all the open orders in the system and does regular checks to ensure accuracy of data
- Handles day to day customer service inquiries and problem solving through internal or external parties

**Required Competencies**:

- Proven ability to provide exceptional customer service
- Independently identifies and analyses readily available facts
- Some creative problem solving is required to execute assigned work
- Provides input on priorities and policies directly affecting their role
- Attention to detail, excellent numerical and analytical skills
- Advance computer skills, such as MS Excel and Word.
- Experience with WMS (Warehouse Management System), FFS (Freight Forwarding Services) will be considered an asset
- Superior verbal and written communication skills
- We thank all applicants for their interest; however, only those selected for an interview will be contacted._



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