Customer Service Supervisor

7 months ago


Scarborough, Canada tomato e-commerce Inc Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
- Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
**Tasks**:

- Co-ordinate activities with other work units or departments
- Co-ordinate, assign and review work
- Organize and maintain inventory
**Computer and technology knowledge**:

- MS Office
**Personal suitability**:

- Dependability
- Team player
**Experience**:

- 2 years to less than 3 years
**Support for newcomers and refugees**:

- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for Veterans**:

- Participates in a government or community program or initiative that supports Veterans
- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
- Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
- Supports Veterans in translating their military skills and experience into the language of the civilian job market
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
**Support for Indigenous people**:

- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
**Support for mature workers**:

- Participates in a government or community program or initiative that supports mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
- Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)



  • Scarborough, Canada FLS Transportation Service Limited Full time

    FLS Transportation is actively seeking a Customer Service Representative in their Scarborough, ON branch. Job duties include but not limited to: - Supporting all service requirements of assigned FLS Customers to exceed expectations - Identifying the service requirements and information required for each Customer shipment - Entering all relevant shipment...


  • Scarborough, Canada Atlantic Packaging Products Full time

    **CUSTOMER SERVICE SUPERVISOR** **SUMMARY**: Atlantic Packaging's Pre-Print facility in Scarborough is currently seeking a Customer Service Supervisor to oversee Customer Service operations, and is responsible for delivering an exceptional Customer Experience, always. This role is reporting to the Operations Manager. **RESPONSIBILITIES**: - Reviews...


  • Scarborough, Canada Zedd Customer Solutions Full time

    **Inbound Call Center Customer Service and Sales** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer...


  • Scarborough, Canada Zedd Customer Solutions Full time

    **Inbound Call Center Customer Service and Sales** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer...


  • Scarborough, Canada ARZ Fine Foods Full time

    **Great Opportunity for a Customer Service/Cashier Supervisor** **at ARZ Fine Foods** ARZ Fine Foods is the Essence of Mediterranean Gourmet; we are purveyors of exotic Middle Eastern and Mediterranean cuisine. Come join us in our artistry while we keep pace with the rapid growth of Toronto as a World Class city by providing authentic Middle Eastern and...


  • Scarborough, Canada Zedd Customer Solutions Full time

    Job description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...


  • Scarborough, Canada Zedd Customer Solutions Full time

    Job description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...


  • Scarborough, Canada InVision Staffing Services Inc. Full time

    InVision is a Professional Recruitment Firm involved in Engineering, Industrial/Skilled Trades, Information Technology and Professional Services within Canada and the U.S. We have a successful track record working on both small and large recruitment projects, across North America.Our client is a leader manufacturing industry is looking for a Customer Service...


  • Scarborough, Canada InVision Staffing Services Inc. Full time

    InVision is a Professional Recruitment Firm involved in Engineering, Industrial/Skilled Trades, Information Technology and Professional Services within Canada and the U.S. We have a successful track record working on both small and large recruitment projects, across North America.Our client is a leader manufacturing industry is looking for a Customer Service...


  • Scarborough, Canada InVision Staffing Services Inc. Full time

    InVision is a Professional Recruitment Firm involved in Engineering, Industrial/Skilled Trades, Information Technology and Professional Services within Canada and the U.S. We have a successful track record working on both small and large recruitment projects, across North America. Our client is a leader manufacturing industry is looking for a Customer...


  • Scarborough, ON, Canada InVision Staffing Services Inc. Full time

    InVision is a Professional Recruitment Firm involved in Engineering, Industrial/Skilled Trades, Information Technology and Professional Services within Canada and the U.S. We have a successful track record working on both small and large recruitment projects, across North America. Our client is a leader manufacturing industry is looking for a Customer...


  • Scarborough, Ontario, Toronto, Canada InVision Staffing Services Inc. Full time

    InVision is a Professional Recruitment Firm involved in Engineering, Industrial/Skilled Trades, Information Technology and Professional Services within Canada and the U.S. We have a successful track record working on both small and large recruitment projects, across North America.Our client is a leader manufacturing industry is looking for a Customer Service...


  • Scarborough, Canada Atlantic Packaging Products Full time

    Our Pre-print facility at 80 Progress Ave in Scarborough is currently seeking a vibrant **Customer Service Coordinator** to join their growing team! The primary function for the **Customer Service Coordinator** is to act as the primary point of contact for post-sales support, servicing a diverse group of clients. **Responsibilities**: - Provide...


  • Scarborough, Canada LI YANG INSURANCE AND FINANCIAL SERVICES INC. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Conduct performance reviews - Perform same duties as workers supervised - Co-ordinate, assign and review work - Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery - Requisition materials and...


  • Scarborough, Canada LI YANG INSURANCE AND FINANCIAL SERVICES INC. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Co-ordinate activities with other work units or departments - Establish work schedules and procedures - Examine and verify the accuracy of work - Identify workers' training needs - Prepare and submit reports - Train staff/workers in job duties, safety procedures and company policies -...


  • Scarborough, Canada APA CANADA DISTRIBUTOR Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Co-ordinate, assign and review work - Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery - Requisition materials and supplies **Personal suitability**: - Accurate - Client focus -...


  • Scarborough, Canada Toronto Pan Am Sports Centre Inc. Full time

    **Supervisor, Food Services** Toronto Pan Am Sports Centre Inc. is currently looking for **a Full-Time Supervisor, Food Services **to join our team! The Supervisor, Food Services, is responsible for successful operations of food services for the Toronto Pan Am Sports Centre and will oversee food services staff to deliver exceptional service to all...


  • Scarborough, Canada LI YANG INSURANCE AND FINANCIAL SERVICES INC. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Conduct performance reviews - Perform same duties as workers supervised - Co-ordinate, assign and review work - Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work - Establish work schedules and procedures and...


  • Scarborough, Canada Bestco Fresh Food Mart Full time

    Bestco Fresh Food Mart is seeking a customer service representative to join our team. The CSR will be responsible for providing quality customer service to our customers and vendors. The position will also be responsible for ensuring compliance with company policies and procedures. **Duties and Responsibilities** - Identify and assess customers’ needs to...

  • Customer Services

    2 months ago


    Scarborough, Canada C.O.L.B. Srl Full time

    **Overview** We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will play a crucial role in enhancing customer satisfaction and...