Manager, Volunteer Shops
2 months ago
**Position Information**
**Posting Number**:
- ROM24-361E**Title**:
- Manager, Volunteer Shops (RFT 1.0 FTE)**Position Status**:
- Regular Full-time**FTE**:
- 1.0**Job Schedule**:
- Days**Department**:
- Volunteer Services**Union**:
- Non-union**Site**:
- Royal Ottawa Mental Health Centre**About The Royal**
- As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education._
**Position Summary**:
Reporting to The Board of Directors of the Royal Ottawa Volunteer Association through the Director, Volunteer Services (Member at Large of ROVA) or other designated Board member, this position manages the day-to-day operations of the Winter-garden Café, Winter-garden Boutique and Lobby Kiosk; supervise the Hair Stylist(s); coordinate rental of vendor tables; coordinate the vending machine and ATM contracts with third party service providers; and manage catering services on behalf of the Royal Ottawa Volunteer Association (ROVA).
**Duties**:
***
**Volunteer & Employee Management**
- Supervises the Hair Stylist(s) who are responsible for the day-to-day operation of the Winter-garden Salon and the Royal Ottawa Place (ROP) Trimmers Salon.
- establish Goals and Objectives with employees
- conduct annual Employee Performance Appraisals
- Schedules and trains volunteers, developing a monthly schedule to include regular volunteers and summer students.
- Ensures good communication with the Shops Volunteers, i.e. individual or group discussions or memos.
- Intervenes with volunteer/volunteer and volunteer/staff conflicts. Involve the Director, Volunteer Services to resolve conflict, seek support and guidance when necessary.
- Ensures up to date procedure manuals are available for all Shops volunteers.
- Advises Director, Volunteer Services when additional volunteers are required.
- Provides a monthly update for the Shops Director (or designated Board member) to present to the Board of Directors of ROVA.
**Equipment & Supply Management**
- Buys and monitors inventory for all Shops.
- Monitors sales, cash flow, vouchers, gift certificates and budget.
- Ensures all equipment is maintained in good working order, i.e. cash registers, fridges, coffee machines, microwave and /or any other equipment required by the various shops.
- Manages vending and ATM machines, investigates complaints and concerns with the current suppliers.
- Manages the catering services provided to the Royal Ottawa through the development of services and products to be offered; promoting; costing; coordinating; supplying; and billing of such services.
**Vocational Development Support**
- Works cooperatively with Director of VS and referring clinical staff to support vocational opportunities through ROVA shops for clients of The Royal seeking vocational opportunities.
- Supports individual goals that meet the needs, abilities and goals of the vocational volunteers.
- Provides coaching and mentoring, providing a flexible and adaptive environment that is supportive of the building of skills and confidence for volunteers with vocational goals
- Works collaboratively with volunteers to identify helpful accommodations to roles when required Ensure up-to-date Policy and Procedures manuals are maintained and available for all shops volunteers.
**Catering Services Management**
- Works with internal partners to provide catering services customized to the needs of the customer
- Manages all aspects of catering services from the initial point of customer contact to food preparation, service delivery/clean up and invoicing.
**Financial Management**
- Assists with managing the annual budgets as directed by the ROVA Treasurer and Director of Volunteer Services.
- Prepare monthly cash deposits and reconciliation reports for all retail and fundraising ventures
- Help with the annual inventory process as directed by the ROHCG Finance Department, following the set deadlines.
- Ensure retail product and catering menu pricing is current and competitive and increases made as product cost determines
- Oversee the bi-weekly commission remuneration for contract hair stylist(s)
- Supports ROVA fundraising events by developing systems to track and report revenue accurately.
- Ensure all invoices are priced correctly and processed through ROHCG Finance in a timely manner
- Train volunteers to prepare daily float and deposits for all shops and monitors this process to ensure accuracy.
**Other**
- Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures at the Royal.
- Ensure a work environment that is conducive to The Royal’s Anti-Raci
-
Volunteer Coordinator
5 months ago
Ottawa, Canada St Mary's Home Full time**About us** St. Mary’s Home (SMH) is a not-for-profit charitable organization providing specialized community support services to marginalized pregnant and parenting youth, and their infants and children (0 to 6). The approach is holistic, grounded in a strong commitment to strengthen and build upon the personal resilience of each individual. **Position...
-
Scouting (Volunteer) Relationship Manager
5 months ago
Ottawa, Canada Scouts Canada Full time**Scouting Relationship Manager (SRM)** **(Voyageur Council, ON)** Want to change the world? At Scouts Canada our Vision is “Canadian youth making a meaningful contribution to creating a better world.” We need passionate people who share our Mission to develop well-rounded youth better prepared for success in the world. Are you someone who is energized...
-
Mechanic Shop Manager
3 months ago
Ottawa, Canada First Student Canada Full timep>If you have Management/Supervisor experience in the Diesel Mechanic field, then we want to talk to you about our immediate opportunities. Now is the time to take your career to the next level as a Diesel Shop Manager!At First Student, our technicians and shop managers are an integral part of the communities they serve. They are committed to safety,...
-
Shop Manager
5 months ago
Ottawa, Canada First Student Shared Services Full timeFirst for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they...
-
Supervisor, Volunteer Program
5 months ago
Ottawa, Canada Canadian Museum of HistoryMusée canadien de l'histoire Full time**_To be an employee of the Museum is to:_** - _Have the privilege of working for a Crown Corporation, and an internationally renowned institution, located on one of the most beautiful sites in the National Capital Region;_ - _Advance your career within an inclusive, dynamic and stimulating work environment;_ - _Work with an exceptional team of professionals...
-
Diesel Shop Manager
1 month ago
Ottawa, Ontario, Canada First Student Canada Full timeJob Title: Diesel Shop ManagerAre you a seasoned mechanic with management experience in the diesel industry? We're looking for a skilled Diesel Shop Manager to join our team at First Student Canada.Job Summary:We're seeking a highly motivated and experienced Diesel Shop Manager to oversee the maintenance and repair of our fleet of vehicles. As a key member...
-
Coordinator: People and Culture
5 months ago
Ottawa, Canada Ottawa Humane Society Full timeJob Purpose The Coordinator: People and Culture & Volunteer Operations is responsible for providing human resources and scheduling support to the Ottawa Humane Society (OHS), including the Volunteer program. **Responsibilities**: - Ensure HRIS database accuracy and integrity - Enter and maintain data integrity for volunteers in all related databases -...
-
Director of Events
6 months ago
Ottawa, Canada Backpacks for the Homeless Full timeJob Title: Event Director - Backpacks for the Homeless Position Type: Volunteer Organization: Backpacks for the Homeless Location: Remote (Ottawa, Ontario, preferred for event attendance) About Us: Backpacks for the Homeless is a non-profit organization dedicated to providing “the essentials” to homeless individuals in our community. We are committed...
-
Coffee Shop Manager
2 weeks ago
Ottawa, Ontario, Canada David Beaulieu Enterprises Ltd. Full timeJob Title: Coffee Shop ManagerWe are seeking a highly skilled and experienced Coffee Shop Manager to join our team at David Beaulieu Enterprises Ltd.About the Role:The successful candidate will be responsible for managing the day-to-day operations of our coffee shop, including supervising staff, establishing work schedules, training employees on job duties,...
-
Shop Operations Manager
4 weeks ago
Ottawa, Ontario, Canada First Student Shared Services Full timeAbout the RoleFirst Student Shared Services is seeking a skilled Shop Manager to oversee the maintenance operations of our Ottawa, ON location. As a key member of our team, you will be responsible for managing the shop staff, ensuring the safe working condition of our fleet, and providing maintenance operational visibility to the Location Manager.Key...
-
Food Bank and Volunteer Coordinator
3 weeks ago
Ottawa, Canada Anglican Diocese of Ottawa Full timeof the Westboro Region Food Bank **Position Overview**: This position is responsible for overseeing the day-to-day operations of the Food Bank, which includes the management of an extensive group of volunteers. The Coordinator is expected to recruit, interview, orient, train and oversee the activities of all Westboro Region Food Bank volunteers, as well as...
-
Volunteer Experience Specialist
6 months ago
Ottawa, Canada St. John Ambulance Saint-Jean (National Office) Full time//French follows: **Volunteer Experience Specialist** Position name: Volunteer Experience Specialist Reports to: Director of Community Programs Department: Community Programs Location: Ottawa, ON (hybrid work available) Status: Full Time - Term until March 31, 2026 Language Profile: Bilingual - French and English is preferred Salary Range: $60,000 -...
-
Shop Assistant
1 month ago
Ottawa, Canada DTF Prints Canada Inc Full time**Overview** **Responsibilities** - Greet customers warmly and assist them with their shopping needs. - Provide knowledgeable information about products and services, including technology sales. - Qulity checking products - Computer skills - Maintain an organized and clean shop environment to ensure a pleasant shopping experience. - Manage time effectively...
-
Administrative Assistant
5 months ago
Ottawa, Canada @Hive Full time**Position**: Administrative Assistant (Volunteer Opportunity) **Position Summary**: We are a start-up company seeking an Administrative Assistant on a volunteer basis for approximately 8 to 10 hours per week to assist us with administrative tasks as they relate to opening and operating our business. This role would be ideal for anyone seeking experience in...
-
Clothing Department Outfitter, FT
5 months ago
Ottawa, Canada Bass Pro Shops Full timeSummary: Reporting to the Softlines Group Sales Manager, a Retail Clothing Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every customer. Responsibilities: Provide legendary customer service by assisting customers in making buying decisions by...
-
Festival Coordinator
5 months ago
Ottawa, Canada Ottawa Festival Network Full time**Full Time Students are ineligible to apply.** **Job Summary**: This position is funded through Ontario’s Job Creation Partnerships (see more details below). Reporting to the Administrative Manager and Executive Director, the incumbent will coordinate, train, and liaise with festival volunteers. **Responsibilities**: - Maintain and update volunteer...
-
Volunteer - Friendly Visitor (One-to-one)
6 months ago
Ottawa, Canada Hillel Lodge Long Term Care Home Full time**ABOUT THE ROLE** We are seeking **Volunteer Friendly Visitors **for our long-term care home! Our Volunteer Friendly Visitors work closely with our Recreation Team. They visit with residents on a one-to-one basis to enhance their quality of life and overall well-being by engaging them in conversation and activities. Although we are a Jewish home, we...
-
Volunteer Director
6 months ago
Ottawa, Canada The Miracle League of Ottawa Full timeAttend all board meetings - Develop new initiatives to support the strategic direction of the organization. - Develop and implement long term goals and objectives to achieve the successful outcome of the program. - Ensure the program operates within its budget - Develop a program evaluation framework to assess the strengths of the program and to identify the...
-
Shop Assistant
6 months ago
Ottawa, Canada Coffee time Full time'''Duties''' - Provide exceptional customer service to all customers - Assist customers with product inquiries and purchases - Maintain a clean and organized shop environment - Operate the point-of-sale (POS) system accurately and efficiently - Handle cash transactions and maintain cash register accuracy - Conduct product demonstrations to showcase features...
-
Box Office and Volunteer Assistant
3 days ago
Ottawa, Canada Ottawa Festival Network Full timeThis position is funded through Ontario’s Job Creation Partnerships (see more details below). IFFO brings the best of the film festival circuit to Ottawa. The Festival includes 30+ film screenings, filmmaker talks, and industry events Screen Summit and Save As. The IFFO Box Office & Volunteer Coordinator will work with the Festivals Manager to plan and...