Facility/ Hospitality Services Representative

3 months ago

Picton, Canada Quinte Health Full time

**Company Bio**

At Quinte Health, guided by our core values of Imagine It's You, Value Everyone, We All Make a Difference, and Stronger Together, our family of four hospitals holds a central role in the mission to enhance lives and foster healthier communities. We operate as a cohesive team, uniting all our hospitals, to deliver local and regional healthcare services. In partnership with our communities, we strive to improve access to high-quality care, right in their own neighborhoods.

Our sense of fulfillment is deeply rooted in the impactful work we do, a sentiment shared by our dynamic teams of staff, dedicated physicians, and committed volunteers. They not only care passionately for our patients but also for each other, embodying our core values at every turn.

We don't just serve our communities, we actively contribute to them. Quinte Health is woven into the fabric of our local landscape, with our team members residing, raising their families, and often retiring right here in the communities they cherish. We are on a constant lookout for compassionate and dedicated individuals to join our team. Our diverse array of exciting roles encompasses positions that span multiple hospitals, as well as opportunities situated within a single hospital. Join us as we live out our values in providing exceptional healthcare close to home.

**Position Summary**

The Facility Service Representative (FSR) reports to the Team Lead of Hospitality Services. FSRs are responsible for the cleaning of non-patient care units, waste, linen, project work, moves and meeting room set ups for hospital events.

**Required**
- Grade 12 education or equivalent combination of education and experience,
- Ability to communicate effectively with customers and co-workers,
- Must be able to work well in a team environment,
- Must be positive and contribute actively to workplace solutions,
- Demonstrated concern for the care and comfort of patients,
- Ability to read, follow instructions, and basic math skills,
- Must have satisfactory work performance in present position,
- Must have previous proven good attendance record,
- Must be able to perform heavy lifting,
- Ability to be flexible and adapt easily to changes in schedule, work assignments, and environment,
- Ability to work under mínimal supervision and accomplish tasks in a fast-paced environment,
- Must successfully complete the required training program within probationary period,
- Ability to safely work with a variety to industrial housekeeping chemicals,
- Ability to perform overhead cleaning, and
- Must be comfortable working on a safety ladder.

Preferred:

- Previous experience with hospital housekeeping duties,
- Previous experience safely operating hospital grade equipment (auto scrubbers, burnishers, swing machines and steamers),
- Previous experience in housekeeping floor refinishing including stripping, waxing of floors and carpet cleaning,
- Previous experience safely operating an industrial washer and dryer, and
- Familiarity and comfort utilizing basic technology (computers, pagers and smartphones).

**Duties**
- Performs core cleaning duties to ensure cleanliness of common and non-patient areas, internally and externally as well as equipment contained within QHC,
- Restocks supplies in each area,
- Laundry duties includes inventory, distribution and online ordering,
- Operates industrial washer and dryer,
- Performs all duties related to core housekeeping services including collecting, disposing, and transportation of waste, confidential waste, supplies, materials and equipment according to specified guidelines,
- Participates in scheduled cleaning projects as required,
- Operates, maintains the cleanliness of compactor, shredder and bailer, processes all related material according to established guidelines, and maintains appropriate records,
- Identifies maintenance needs to Team Leader,
- Transports specific equipment and supplies to other proper locations or storage areas within each hospital location in accordance with safe handling techniques.

**Closing Statement**

**Equal Opportunity**

**Physical Demands Analysis**

Strength
- Required Occasionally - lifting average 10-25 pounds, carrying and pushing/pulling, and
- Required Infrequently - lifting up to 60 pounds, carrying and pushing/pulling.

Mobility
- Required Frequently - prolonged standing and walking on hard surfaces,
- Required Occasionally - crouching/squatting, foot activation, and
- Required Rarely - bending/stooping, climbing.

Dexterity
- Required Occasionally - lifting average 10-25 pounds, carrying and pushing/pulling,
- Required Frequently - reaching, neck, elbow, shoulder, wrist and back normal range of motion,
- Required Often - material handling, gripping/grasping, and
- Required Occasionally - fine finger movements, reaching, handling, gripping/grasping.

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