Member Service Representative
7 months ago
The **Member Service Representative** will be responsible for providing exceptional service to Rapport members by performing cash and non-cash transactions through a limited range of financial services while also promoting our products and services, ensuring security measures taken at all times. The incumbent will promote all of Rapport’s products and services and resolve any member issues within set standards and timelines.
**Responsibilities**:
- Performs a number of cash and non-transactions such as: deposits, withdrawals, and transfers and orders cheques, buys/sells foreign cash, personal money orders.
- Identifies opportunities to promote, up sell, and cross sell Rapport’s investment and loan products; conducts pro-active and/or assigned outbound calls on products and services.
- Responds to members’ inquiries on all products and services offered by providing information on the benefits and features of each product and service.
- Operates and balances cash, processes deposits, cheques and other transactions according to established procedures and performance standards with speed and accuracy.
- Adheres to guidelines on hold funds and anti-money laundering.
- Assists in resolving member problems and concerns with mortgage renewals, personal loans, lines of credit and other lending services; cross-selling related insurance products. Ensures all required documentation and information have been sent promptly to members.
- Responds to members’ inquiries on investment services, including RRSP, RRIF and mutual funds, by providing information on the features of each product and service, sets up term deposits and cross-sell related deposit services. Processes each member transaction and seeks authorization as required.
**Education and Experience**:
- Post-Secondary Degree/Diploma in Business, Accounting or relevant.
- Minimum two (2) years’ experience working in retail business or financial services industry with experience handling cash in a fast-paced environment.
- Previous experience with banking products and services an asset.
**Required Knowledge, Skills and Abilities**:
- Exceptional customer service with proven relationship building skills.
- Excellent interpersonal skills to be able to communicate effectively with other functional areas.
- Excellent interpersonal skills to be able to communicate effectively with other functional areas.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
**Experience**:
- Customer service: 2 years (required)
- Financial services: 1 year (required)
Work Location: In person
-
Member Service Representative
2 weeks ago
Oshawa, Canada Oshawa Community Credit Union Limited Full time**Oshawa Community Credit Union is seeking to hire a Member Service Representative Position.** **Oshawa Community Credit Union is a local, single branch financial cooperative seeking a motivated and enthusiastic individual who has initiative and is willing, at an entry level position, to start to develop their career in finance.** **We currently have an...
-
Customer Service Representative
4 months ago
Oshawa, Canada Mobile Instrument Service & Repair Full time**Customer Service Representative** Mobile Instrument Service & Repair (MISR) is a Canadian company that has been in business since 1982. As Canada’s largest surgical instrument repair company, MISR is committed to being a comprehensive partner for surgical instrument repair and preventative maintenance. We are seeking a Customer Service Representative...
-
Member Services Representative
7 months ago
Oshawa, Canada Planet Fitness - Taymax Group Full timeOshawa 555 Simcoe Street South, Oshawa, ON L1H 8K8, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member...
-
Seasonal Member Services Representative
2 months ago
Oshawa, Canada Planet Fitness - Taymax Group Full timeOshawa 555 Simcoe Street South, Oshawa, ON L1H 8K8, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - All interested Applicants must be able to work December through the end of March_.*_ Job Summary We are looking for a part-time Seasonal...
-
Customer Service Representative
7 days ago
Oshawa, Canada Mobile Instrument Service & Repair (MISR) Full time**Customer Service Representative & Operations Coordinator** Mobile Instrument Service & Repair (MISR) is a Canadian company that has been in business since 1982. As Canada’s largest surgical instrument repair company, MISR is committed to being comprehensive partner for surgical instrument repair and preventative maintenance. We are seeking a **Customer...
-
Customer Service Representative
2 weeks ago
Oshawa, Canada Pathwise Credit Union Full time**Summary** The main focus of this role is to provide a full range of services to members including responding to members’ enquiries, analyzing needs and assisting members in utilizing the product or service that best meets those needs; cross sells credit union products; processes member transactions including deposits, withdrawals, bill payments, loan...
-
Customer Service Representative
7 days ago
Oshawa, Canada Mobile Instrument Service & Repair (MISR) Full timeMobile Instrument Service & Repair (MISR) changed the face of instrument repair in Canada when it launched its first On-Site service van (Mobile Repair Lab) in 1982. MISR operates from the National Repair Centre in Oshawa and provides both On-Site and Off-Site mobile repair services. MISR is the largest surgical instrument repair company in Canada. MISR is...
-
Customer Service Representative
2 weeks ago
Oshawa, Canada Mobile Instrument Service & Repair (MISR) Full timeMobile Instrument Service & Repair (MISR) changed the face of instrument repair in Canada when it launched its first On-Site service van (Mobile Repair Lab) in 1982. MISR operates from the National Repair Centre in Oshawa and provides both On-Site and Off-Site mobile repair services. MISR is the largest surgical instrument repair company in Canada. MISR is...
-
Customer Service Representative
7 months ago
Oshawa, Canada Webhelp Full time**Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) **Job Description**: Customer Service Representative (Bilingual: French/English) Are you looking for a fulfilling role that helps you to make a difference in a customer’s life? We have a great career opportunity awaiting...
-
Customer Service Representative
7 months ago
Oshawa, Canada Webhelp Full time**Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative **Job Description**: The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of...
-
Customer Service Representative
7 months ago
Oshawa, Canada Webhelp Full time**Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (On-Site) **Job Description**: The Customer Service Representative (On-Site) position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service...
-
Customer Service Representative
7 months ago
Oshawa, Canada Webhelp Full time**Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) **Job Description**: Title: Customer Service Representative (Bilingual: French/English) Location: Oshawa, Ontario **JOB DESCRIPTION** The Customer Service Representative (Bilingual: French/English) interfaces with...
-
Customer Service Representative
4 days ago
Oshawa, Canada Rapport - A Division of WFCU Credit Union Full timeAn exciting and immediate career opportunity is currently available at Rapport, A Division of WFCU Credit Union for a: **Customer Service Representative** The Customer Service Representative is responsible for providing excellent service to our membership. **In summary, the Customer Service Representative will**: - Respond to external member inquires in a...
-
Customer Service Representative
3 months ago
Oshawa, Ontario, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Oshawa is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...
-
Customer Service Representative
3 months ago
Oshawa, Ontario, Canada beBee Professionals Full time $35,000 - $50,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will have strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide information about products and...
-
Customer Service
7 months ago
Oshawa, Canada Webhelp Full time**Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service / Inside Sales Representative **Job Description**: The Customer Service / Inside Sales Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is...
-
Sales and Service Representative
1 month ago
Oshawa, Canada Grainger Full time**Work Location Type**:Onsite** As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for...
-
Customer Service Representative
2 months ago
Oshawa, Canada BMO Financial Group Full time206 Ritson Road North Oshawa Ontario,L1G 0B2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
5 months ago
Oshawa, Canada BMO Financial Group Full time419 King Street West Oshawa Ontario,L1J 2K5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
3 months ago
Oshawa, Ontario, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Customer Service Representative to join our team at beBee Professionals in Oshawa. As a Customer Service Representative, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service at our food counter.Key Responsibilities:Taking customer orders and preparing food items according...