Service Administrative Assistant

5 months ago


Woodstock, Canada CYV Chevrolet Buick GMC Ltd. Full time

_**Service Administrative Assistant Wanted Who’s a Flawless Facilitator**_

The Service Administrative Assistant we are looking for is someone who’s thorough, reasonably proactive and is restless when it comes to the pursuit of information. Do you thrive in environments where deadlines are your best friend and being relentless in pushing things forward comes second nature to you? If you never forget to follow up and are ready to bring your organizational finesse to the next level, this administrative role might be the perfect fit for you.

As the Service Administrative Assistant, you are a key player when it comes to relaying information between the Service Department and the Pre-Owned Vehicle Manager. You do so by scheduling all incoming used vehicles to be inspected by one of our GM certified technicians. From the inspection, you generate a quote for the Sales Department detailing all repair or maintenance work the vehicle requires so the department can make an informed decision on how they’d like to proceed. You are then responsible for ensuring the parts get ordered and the repair work gets scheduled in with a technician and completed, with the goal of everything being done within 3 days or less.

You play a tremendous role in maintaining positive relationships between our Service Department and Sales Department as well as with other service shops we may outsource work to. You also work with any recent used vehicle customers that run into mechanical issues with their vehicle in the first three months of ownership.

When not working on quotes or dealing with customers, you allow your organizational and follow-through skills to shine by keeping all relevant tracking sheets updated in real time. You ensure all work is properly documented on all repair based on the approved quotes and you keep your pulse on every used vehicle by regularly walking the lot with the Pre-Owned Vehicle Manager.

We have all the tools and resources you’d ever need to be successful, even if you’ve never worked in a car dealership before. If you’re someone who is driven by accuracy, gets amped up by being a go-to resource for your team and dominates in a fast-paced yet very structured work environment, we’d love to hear from you

**What We Offer**:

- Competitive compensation packages, group insurance with flexible health, vision and dental plans.
- Employee Assistant Program that offers virtual health care, mental health, professional and other services
- Employee Discounts
- Exciting opportunities for career growth, advancement, and dedicated support for professional development.

**Position Overview**
- **Highlights**:Training Provided, Fast-Paced, Process Oriented, Daily Support
- **Job Type**: Service Administration, Internal Service Advisor, Service Writer, Customer Service
- **Work Hours**:Monday-Friday 7AM-5PM
- **Salary**:$16-$19/hour
- **Training for the Position**: On the job and formal training provided
- **Physical Requirements**: None

**Required Experience**
- **Education**: High School or GED
- **Experience**: Minimum 2 years experience in an administrative type role. Customer Service experience considered an asset.
- **Other**: Valid Drivers License

**Salary**: $16.00-$19.00 per hour

Expected hours: 45 per week

**Benefits**:

- Disability insurance
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Woodstock, NB E7M 6B5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person



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