Customer Service/front Desk/ Sales Representative
3 months ago
**About The Company**
Zebra Robotics is a pioneer in providing quality learning to students in the field of Robotics and Coding in a fun environment. Our innovative approach to STEM education equips students with the skills and knowledge required in this fast-paced, technology-driven environment. Knowledgeable instructors, renowned competition awards, and extensive course offerings set us apart from other similar programs. All of our curricula are developed in-house by our experienced and passionate staff. Students acquire critical thinking, design, and analytical skills through our courses. They also learn soft skills like time management, leadership, perseverance and teamwork which are vital to success in any career.
**What are we looking for?**
We are looking for a **Customer Service Representative**; an energetic individual with an engaging personality who believes in our philosophy of learning and innovating in a fun environment. You will join our growing team of coaches at Cary to provide superior customer service to our students, parents and prospective customers.
**Are you passionate about bringing STEM to young minds in our area**? This could be the role for you.
**Requirements**:
- Extensive experience in sales and marketing.
- Excellent oral communication and organizational skills.
- Able to prioritize tasks and respond to requests in a timely fashion.
- Upbeat, positive, energetic and works Independently.
- Good listener and strong influencer.
- Understanding of marketing principles.
- Proficient in promoting business and using social media.
- Very good listener, attentive to prospective client’s questions.
- Very effective presentation skills.
- Educational experience and First Aid training is an asset.
- Understanding of robotics and programming an asset.
- Ability to inspire and lead others.
- Pre-employment background check is required.
**Responsibilities include**:
- Conduct tours and describe our programs to prospective students and parents.
- Review program offerings, pricing and enrollment with prospective students and parents.
- Work with coaches to demonstrate our services to the students.
- Coordinate flow of enrollment, registration, payments and students for our programs.
- Work with schools, 3rd party advertising and marketing agencies to strategically target potential students.
- Organizational duties for the office and classrooms.
- Create a positive and safe environment where innovation is encouraged.
- Track student progress and provide feedback to students and parents.
**Work Timings**:Weekday(Tues, Wed, Friday)**:4:00 PM to 8:00 PM and Saturday 9:00 AM to 3:00 PM
**Total hours per week**:8 to 10 hours
**Job Types**: Part-time, Permanent
Pay: $16.50-$18.00 per hour
Expected hours: 5 - 10 per week
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Marketing: 3 years (preferred)
- Sales: 3 years (required)
Work Location: In person
Application deadline: 2024-08-30
Expected start date: 2024-09-02
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