Front Desk Receptionist/sales Associate

4 months ago


Brampton, Canada Highlands Bikes Full time

**About us**

Highlands Bikes is a small business in Brampton, ON L7A 1C7. We are professional, agile, fast-paced and our goal is to Highlands Bikes is a premier destination for cycling enthusiasts in Brampton, Ontario. We are more than just a bike shop; we are a full-service repair and service shop dedicated to providing top-quality bicycles, exceptional service, and promoting a healthy and active lifestyle within our community..

Our work environment includes:

- Modern office setting
- Food provided
- On-the-job training
- Safe work environment
- Casual work attire

Join our team as a Front Desk Receptionist/Sales Associate and be a part of our mission to inspire and empower cyclists of all levels. As the first point of contact for our customers, you will play a vital role in delivering outstanding service and driving sales in our store.

**Responsibilities**:

- Welcome and assist customers with a friendly and knowledgeable demeanor.
- Provide expert advice and recommendations on bicycles, accessories, and equipment.
- Demonstrate a strong understanding of bicycle components and repairs to effectively address customer inquiries and concerns.
- Process sales transactions accurately and efficiently using our POS system.
- Maintain a clean and organized front desk area and showroom.
- Assist with inventory management, including restocking merchandise and conducting stock counts.
- Collaborate with team members to achieve sales targets and contribute to a positive work environment.

**Requirements**:

- Previous experience in customer service or retail sales, preferably in the cycling industry.
- Strong knowledge of bicycle components and repairs to provide accurate guidance and support to customers.
- Passion for cycling and a genuine desire to help customers find the perfect bike for their needs.
- Excellent communication skills and ability to build rapport with customers.
- Strong attention to detail and organizational abilities.
- Flexibility to work evenings, weekends, and holidays as needed.
- Basic computer skills and familiarity with POS systems is an asset.

**Benefits**:

- Competitive hourly wage with opportunities for performance-based incentives.
- Employee discounts on bicycles, accessories, and apparel.
- Ongoing training and development opportunities to expand your skills and knowledge.
- Friendly and supportive work environment with a passionate team of cycling enthusiasts.

**How to Apply**:
**Salary**: $17.00-$21.00 per hour

**Benefits**:

- On-site parking
- Store discount

Day range:

- Monday to Friday

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift

Work setting:

- Specialty store

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Bicycle Store: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Brampton, ON L7A 1C7 (preferred)

Work Location: In person



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