![Aqua-Tots Swim Schools Kanata](https://media.trabajo.org/img/noimg.jpg)
Client Service Specialist
2 weeks ago
**Company Description**
We are Aqua-Tots Swim Schools, the first of its kind swim facility designed solely with children in mind With 140 schools open worldwide, we are dedicated to our team of employees and offer a fun, team-oriented environment with great individuals who have a passion for working with children, their families and their community. We are making a difference in our community by providing drowning prevention and water safety skills.
**Client Service Specialist Staff Job Responsibilities and Requirements are as Follows**:
- Greet parents and students as they enter the facility and make them feel at home.
- Responsible for new client registration/sales
- Answer phones, respond to enquiries, take messages and conduct phone calls in a professional manner
- Check-in students on the attendance tracking system
- Maintain cleanliness of the front desk area, changing areas, restrooms, and observation area
- Have Intermediate level computer skills required using Word, Excel and other software systems
- Be knowledgeable in regard to parent questions regarding progression and Aqua-Tots curriculum
- Relate well to children, parents, team members, and have superior communication skills
- Resolve client concerns using a professional approach
- Attend staff meetings and in-service trainings
- Must pass a background check
- High school diploma preferred, but will train the right person with a combination of work experience and completed courses.
**Job Type**: Part-time
Part-time hours: 8-16 per week
**Salary**: $15.50-$17.50 per hour
**Benefits**:
- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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