Bilingual Client Care Specialist

1 month ago


Ottawa, Canada FCi Full time

Bilingual Client Care Specialist

At FCi (located in Ottawa), we believe in putting our clients first. We pride ourselves on delivering exceptional service and building lasting relationships. If you’re passionate about helping others and thrive in a fast-paced environment, we want to hear from you

**Position Overview**:
We are looking for a dedicated Bilingual Client Care Specialist to join our busy team. In this role, you will be the first point of contact for our clients, providing top-notch support and assistance in both English and French. Your focus will be on understanding client needs and ensuring their satisfaction.

**Key Responsibilities**:

- Provide accurate information and document accordingly
- Resolve client technical issues promptly and effectively
- Maintain a high level of professionalism and empathy in all interactions.
- Document client interactions
- Collaborate with team members to enhance the client experience.

We look forward to hearing from you

**Please note that we will only contact those we wish to meet.

**Job Types**: Full-time, Permanent

Pay: $20.00-$29.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON K1G 0Z6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Communication with clients is key, would you say you can do so effectively?

**Language**:

- English (required)
- French (required)

Work Location: In person



  • Ottawa, Canada Gateway Services Inc Full time

    **Job Overview** The Bilingual Client Care Specialist, reporting to the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations. **Duties & Responsibilities** - Build rapport and assist customers with product...

  • Client Care Specialist

    5 months ago


    Ottawa, Canada Gateway Services Inc Full time

    **Client Care Specialist - Bilingual** **ABOUT GATEWAY SERVICES INC.**: Gateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America,...

  • Client Care Specialist

    2 months ago


    Ottawa, Canada Aqua-Tots Swim Schools Kanata Full time

    **Company Description** We are Aqua-Tots Swim Schools, the first of its kind swim facility designed solely with children in mind! With 140 schools open worldwide, we are dedicated to our team of employees and offer a fun, team-oriented environment with great individuals who have a passion for working with children, their families and their community. An...


  • Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Bilingual Care CoordinatorWe are seeking a highly skilled and compassionate Bilingual Care Coordinator to join our team at Home and Community Care Support Services. As a key member of our care team, you will play a vital role in providing connected, accessible, and patient-centered care to our clients.Job Summary:The Bilingual Care Coordinator...


  • Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Bilingual Care CoordinatorWe are seeking a highly skilled and compassionate Bilingual Care Coordinator to join our team at Home and Community Care Support Services. As a key member of our care team, you will play a vital role in providing connected, accessible, and patient-centered care to our clients.Job Summary:The Bilingual Care Coordinator...


  • Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Bilingual Care CoordinatorWe are seeking a highly skilled and compassionate Bilingual Care Coordinator to join our team at Home and Community Care Support Services. As a key member of our team, you will play a vital role in providing exceptional patient care and support to our clients.Job Summary:The Bilingual Care Coordinator will be responsible...


  • Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Bilingual Care CoordinatorWe are seeking a highly skilled and compassionate Bilingual Care Coordinator to join our team at Home and Community Care Support Services. As a key member of our team, you will play a vital role in providing exceptional patient care and support to our clients.Job Summary:The Bilingual Care Coordinator will be responsible...


  • Ottawa, Canada The Credit Counselling Society Full time

    **What This Role Involves**: The Client Care Specialist is the Credit Counselling Society's (CCS) first point of contact for the clients who call in looking for help with their finances. Bilingual fluency in both of Canada's official languages (English and French) is a requirement for this position, and given that we support our clients in a variety of...


  • Ottawa, Canada The Credit Counselling Society Full time

    **What This Role Involves**: The Client Care Specialist is the Credit Counselling Society's (CCS) first point of contact for the clients who call in looking for help with their finances. Bilingual fluency in both of Canada's official languages (English and French) is a requirement for this position, and given that we support our clients in a variety of...

  • Client Care Specialist

    5 months ago


    Ottawa, Canada The Credit Counselling Society Full time

    **What This Role Involves**: The Client Care Specialist is the Credit Counselling Society's (CCS) first point of contact for the clients who call in looking for help with their finances. Bilingual fluency in both of Canada's official languages (English and French) is a requirement for this position, and given that we support our clients in a variety of...


  • Ottawa, Ontario, Canada People Corporation Full time

    Position Overview We are looking for a Bilingual Client Support Specialist to become a vital part of our People Corporation team. The Bilingual Client Support Specialist will primarily handle telephone and in-person inquiries, as well as communicate with members regarding various aspects such as coverage, enrollments, terminations, and beneficiaries....


  • Ottawa, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly skilled Client Care Specialist to join our team at beBee Professionals. In this role, you will provide essential care to clients in Ottawa, Canada, assisting them with daily living activities and promoting independence.Key Responsibilities:Assist clients with personal care and support, including assistance with hygiene, dressing, and...


  • Ottawa, Ontario, Canada City of Ottawa Full time

    Job SummaryThe City of Ottawa is seeking a highly skilled and compassionate Client Care Specialist to join our Community and Social Services team. As a Client Care Specialist, you will be the first point of contact for new and existing human service clients, providing integrated front-line service and support with social services offered by the City and...


  • Ottawa, Ontario, Canada City of Ottawa Full time

    Job SummaryThe City of Ottawa is seeking a highly skilled and compassionate Client Care Specialist to join our Community and Social Services team. As a Client Care Specialist, you will be the first point of contact for new and existing human service clients, providing integrated front-line service and support with social services offered by the City and...


  • Ottawa, Canada Gateway Services Inc Full time

    **Job Overview** The Client Care Specialist, reporting to the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations. **Duties & Responsibilities** - Build rapport and assist customers with product orders. - Interact...


  • Ottawa, Canada Assurance Home Care Full time

    **Job description** Do you have coordination or scheduling experience? Do you get excited about the idea of delivering spectacular customer service? If yes, we want to meet you! We are an independent fast-growing; dynamic home care company and we are looking for an individual who is eager to embrace a new challenge and help in shaping the future and...

  • Client Care Specialist

    5 months ago


    Ottawa, Canada NuVista Mental Health Full time

    Join the team at **NuVista Mental Health Ottawa** as a **Client Care Specialist**. Shifts could include 9am-5pm and 10am-6pm, some weekend shifts and flexibility to cover vacation is required. As the Client Care Specialist you will provide ongoing support for a multidisciplinary clinic. Reporting to the Clinic Operations Manager, you will be responsible for...


  • Ottawa, Ontario, Canada BDO Full time

    Compensation Specialist - BilingualBDO is a firm built on a foundation of positive relationships with our people and our clients. Our professionals provide exceptional service, helping clients with advice and insight they can trust. Our People Advisory Consulting team is seeking an experienced Bilingual Compensation Specialist to provide technical guidance...


  • Ottawa, Ontario, Canada BDO Full time

    Compensation Specialist - BilingualBDO is a firm built on a foundation of positive relationships with our people and our clients. Our professionals provide exceptional service, helping clients with advice and insight they can trust. Our People Advisory Consulting team is seeking an experienced Bilingual Compensation Specialist to provide technical guidance...

  • Client Care Specialist

    5 months ago


    Ottawa, Canada Aqua-Tots Swim Schools Kanata Full time

    **Company Description** We are Aqua-Tots Swim Schools, the first of its kind swim facility designed solely with children in mind! With 140 schools open worldwide, we are dedicated to our team of employees and offer a fun, team-oriented environment with great individuals who have a passion for working with children, their families and their...