Customer Service Specialist at a Casual, Yet Busy
4 weeks ago
**Job description**
Thank you for checking us out. Are you looking for a role outside of traditional customer service jobs? This position is for someone who enjoys working in a small team, excels in B2B interactions, and is eager to make a meaningful impact on our business.
**Who is Treasure Mart?**
Treasure Mart is a leading supplier of creative art supplies to retailers across Canada. Our inventory offers a wide range of top international product brands and the latest releases inspired by fashion, culture, and artistic creativity. Our specialty is top-notch customer service, strong relationships with our retailers, and our strive to continue to grow as a team.
**What are we looking for?**
We're looking for an exceptional individual who shares our values of appreciation, respect, and a casual atmosphere. As a Customer Service Representative, you'll play a vital role with:
- Develop strong relationships with current and new accounts. You will build B2B relationships with mínimal consumer sales and interaction
- Growing our house brand, Prism Studio - fun marketing projects
- Contributing actively to our team, company growth and bringing positive energy
**What Do We Offer?**
- Monday to Friday schedule with weekends off (8:30 a.m. to 4:30 p.m.), no overtime
- Non-corporate workplace culture
- Enjoy workdays that typically invite new opportunities
- Steady income (no commission or tacky sales goals)
- A workplace that truly values you and your ideas
- B2B service, with mínimal consumer sales and interaction
- Paid break from Christmas Eve - New Year’s Day
- Located by Ironwood Plaza for exceptional food options and right by a trail for a nice walk
**Enough About Us, Let’s Talk About you**
- Friendly personality
- Highly motivated attitude
- Mature and professional demeanor
- Basic computer skills
- Strong communication skills
- Excellent time management and organizational skills
- Capability to learn and grow from mistakes
- Adaptability and flexibility in a dynamic work environment
- Team player with a collaborative mindset
- Strong problem-solving skills and attention to detail
- Positive attitude and a proactive approach to work
Thank you for your interest in joining our team Applicants with personal notes will be considered first.
**Job Types**: Full-time, Permanent
Pay: From $19.00 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Company events
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Richmond, BC V7A 4Z1: reliably commute or plan to relocate before starting work (required)
Application question(s):
**Education**:
- Secondary School (required)
**Language**:
- English (required)
Work Location: In person
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