Seasonal Client Experience Coordinator

3 weeks ago

Vancouver, Canada Cartier Full time

Reference Code: 95449**Seasonal Client Experience Coordinator - Vancouver**:

- Vancouver, BC, CA- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Our objective is to create the most exceptional client experience with the most productive environment and team. Doing so with consistency across the network - giving our clients a unified experience throughout North America while enhancing our client development opportunities. To do so, we operate in an appointment recommended model, allowing us to provide clients with the best possible boutique experience,

including personalized product curation, attention, and services for their creation.

**CLIENT EXPERIENCE COORDINATOR - VANCOUVER**

**Job Mission**

Support the execution of the client experience strategy and identify opportunities for improvement in boutique with a 360 view to ensure values and standards are upheld while providing exceptional service. In partnership with boutique management, support the execution of individualized client experience journeys to ensure seamless and memorable experiences fostering brand loyalty. Consistently engage and partner with the overall boutique team to effectively execute all touchpoints of client experience.

**Key Responsibilities**
- Create exceptional client experiences
- Deliver an exceptional welcome to every client upon entry and ensure outstanding hospitality throughout the client visit, while supporting the needs of our hybrid environment
- Support with all duties at the front podium, ensuring that all appointments and walk-in clients are assisted in a timely fashion
- Utilize Maison storytelling and heritage to enhance the client experience
- As part of appointment support, assist sales associates to set the stage with impactful discovery and pre appointment browsing
- Assist the commercial team front-of-house and back-of-house with various activities to facilitate seamless client experiences, including appointment preparation, client entertainment, product presentation, sales finalization (e.g., running product, gathering sales accessories, gift wrapping, food & beverage service, client data capture, Cartier Care, farewell)
- Assist clients with quick service requests, repair drop off or pick up, personalization requests, such as complimentary services including strap changes, bracelet sizing, steam cleaning, cord changes, engraving, embossing, etc.
- Assist the commercial and management teams with client development related activities, including data entry, various report management, and execution of client treatments
- Provide recommendations and personal services of the highest level that may include directions, restaurant reservations, entertainment requests, floral orders, etc.; support the creation of maps, literature, and other materials as needed
- Assist with phone duties, supporting with incoming calls, retrieval of messages and appointment setting for phone inquiries
- Consistently reach and aim to exceed all KPIs

**Optimize the boutique environment**
- Support the flow of boutique traffic and daily management of the boutique appointment booking tool (RDV) and queue
- Support the general upkeep and appearance of the sales floor, wrap rooms, and CS areas
- Assist with merchandising and overall display maintenance of the boutique (e.g., maintain proper visual standards, product maintenance and understock organization, cleanliness)
- Partner with the Operations Coordinator to manage the boutique supply inventory including replenishment needs for sales and hospitality areas, support the order process (as needed) and optimal storage organization
- Partner with the Operations Coordinator to ensure proper movement of product in/out of boutique including, but not limited to, shipments, transfers, consignments, and movement throughout the boutique while maintaining quality control and preventing stock losses
- Assist with inventory control processes (e.g., daily/weekly/monthly counts and stock movements) to ensure a successful annual inventory
- Participate in daily set up and break down of boutique for opening/closing as needed
- Assist with organization and tracking of client experience tools such as food and beverage, Cartier gifts, st

  • Seasonal Pne Coordinator

    2 days ago

    Vancouver, Canada BC Cattlemen's Association Full time

    **Job Title: Seasonal PNE Coordinator** The BC Cattlemen’s Association is looking to hire a seasonal coordinator for our booth at the PNE this summer. The 2024 Beef Zone Coordinator is an onsite position at the PNE fairgrounds in Vancouver, from August 17th to September 2nd. **Company Info**: BCCA hosts the Beef Zone each summer during the annual PNE...

  • Client Experience Coordinator

    2 days ago

    Vancouver, Canada Weishaupt Design Group Full time

    Why work for us? At Weishaupt Design Group, we strive to make work a rewarding experience. As part of Weishaupt Design Group, you will be immersed in the world of design as a participant in a diverse, innovative team that lives our core values of collaboration, positivity, dependability, and courage. The success of our business is thanks to the amazing...

  • Client Experience Coordinator

    4 weeks ago

    Vancouver, Canada Cartier Full time

    Reference Code: 95206**Client Experience Coordinator (Temporary Assignment) - Vancouver**: - Vancouver, BC, CA- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate...

  • Client Success Coordinator

    4 weeks ago

    Vancouver, Canada Buyatab Full time

    **Client Success Coordinator - Vancouver** Buyatab, a FLEETCOR line of business, is a FinTech maverick, a leading supplier of advanced online gift card infrastructure, technology, and marketing services for leading brands. Working with some of the world’s leading brands (including Four Seasons, Fairmont, Whole Foods Market, Lowes), we are recognized for...

  • Camp Experience Coordinator

    25 minutes ago

    Vancouver, Canada Easter Seals BCYukon Full time

    **About Easter Seals** One in five (22%) Canadians aged 15 years and over has one or more disabilities. In British Columbia and the Yukon, approximately 750,000 adults and 26,000 children have a disability that limits their independence and quality of life. Now in its 75th year, Easter Seals BC & Yukon is one of British Columbia’s legacy charities...

  • Client Experience Coordinator

    1 month ago

    Vancouver, Canada Harrison Healthcare Full time

    Harrison Healthcare represents the next generation of primary healthcare delivery. We optimize the health and wellness of our clients by incorporating the latest scientific developments in evidence-based medicine into highly personalized care plans. Equally important, our collaborative team of professionals is driven by the values of innovation, excellence,...

  • Client Coordinator

    1 month ago

    Vancouver, Canada HUB International Full time

    HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team! We are BC’s largest insurance broker, growing 15% year over year! We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran,...

  • Client Experience Coordinator

    1 month ago

    Vancouver, Canada Harrison Healthcare Full time

    Harrison Healthcare represents the next generation of primary healthcare delivery. We optimize the health and wellness of our clients by incorporating the latest scientific developments in evidence-based medicine into highly personalized care plans. Equally important, our collaborative team of professionals is driven by the values of innovation, excellence,...

  • Operations Centre Coordinator

    1 month ago

    Vancouver, Canada Commissionaires BC Full time

    **Our Story** Commissionaires BC is a Canadian, not-for-profit security/enforcement organization that has been in business since 1927. Our mandate is to give back to those who served and continue to serve in our communities and country. Commissionaires provides security services for over 200 sites and are located in over 110 communities across the...

  • Client Coordinator

    4 days ago

    Vancouver, Canada The ScoliClinic Full time

    **Client Coordinator (Receptionist) needed for a niche Physiotherapy clinic!** The ScoliClinic is British Columbia’s only Physical Therapy clinic dedicated to kids, teens, and adults who have scoliosis, which is a 3-dimensional curvature of the spine. We are a team of compassionate Physical Therapists and Client Coordinators who work hard to provide...

  • Ecommerce Client Success Coordinator

    1 week ago

    Vancouver, Canada FLEETCOR Full time

    eCommerce Client Success Coordinator - Vancouver Stored Value Solutions (SVS), a subsidiary of FLEETCOR Technologies, Inc., is a world leader in gift cards whose mission is to increase the value and impact of our clients' gift card programs. We are a pioneer in the industry with 25+ years of experience and originate processing in more than 50 countries and...

  • Seasonal Associate

    3 weeks ago

    Vancouver, Canada Holt Renfrew Full time

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. Do you enjoy the hustle and bustle of the holiday season? Are you looking for full-time/part-time work where...

  • Manager, Client Experience

    1 month ago

    Vancouver, Canada Sephora Full time

    **Job ID**: 221313 **Store Name/Number**: BC-Pacific Centre (0528) **Address**: 701 W Georgia Street, Vancouver, BC V7Y 1E4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services,...

  • Manager, Client Experience

    1 month ago

    Vancouver, Canada Sephora Full time

    **Job ID**: 221313 **Store Name/Number**: BC-Pacific Centre (0528) **Address**: 701 W Georgia Street, Vancouver, BC V7Y 1E4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services,...

  • Manager, Client Experience

    1 month ago

    Vancouver, Canada Sephora Full time

    **Job ID**: 244030 **Store Name/Number**: BC-Robson Street (0846) **Address**: 1045 Robson Street, Vancouver, BC V6Z 2V7, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services, classes...

  • Horticulturist - Seasonal

    1 month ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 116 Job Profile CUPE 116 Salaried - Horticulturist Job Title Horticulturist - Seasonal Department Horticulturists | Botanical Garden and Centre for Horticulture Compensation Range $5,490.00 - $5,894.00 CAD Monthly Posting End Date February 14, 2024 Note: Applications will be accepted until 11:59 PM on the day...

  • Client Coordinator, Employee Benefits

    4 weeks ago

    Vancouver, Canada HUB International Full time

    HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team! We are BC’s largest insurance broker, growing 15% year over year! We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran,...

  • Client Coordinator

    1 day ago

    Vancouver, Canada Allura Sex Therapy Centre Full time

    Position Title: Client Care Coordinator Reports to: Practice Manager Hours**:Monday to Thursday 9am-5pm **OR **Monday to Friday 9am-3:30pm** - This position is a hybrid position of 2-3 days in office with the rest work from home_! We are a team of **awesome sex-positive therapists** who exclusively specialize in sex, sexuality, & relationships,...

  • Seasonal Community Outreach Worker

    1 month ago

    Vancouver, Canada Aboriginal Mother Centre Society Full time

    **JOB POSTING** **Reaching Home - HPP Seasonal Outreach Worker** Aboriginal Mother Centre Society The Aboriginal Mother Centre Society is a non-profit organization that provides Transformational Housing (TH) and other supports for single, Aboriginal mothers in Vancouver, including a licensed daycare for children aged 3-5, and other social support programs...

  • Client Coordinator

    1 month ago

    Vancouver, Canada Nightingale Medical Supplies Full time

    **Client Care Coordinator** **Minimum Requirements**: - Previous customer service experience (5 years) - Excellent verbal and written communication skills - Compassion and care when working with customers & other team members - Ability to multi task and time-manage - Ability to efficiently organize your work and set priorities **Responsibilities**: -...