Manager, Client Experience
1 month ago
**Job ID**: 221313
**Store Name/Number**: BC-Pacific Centre (0528)
**Address**: 701 W Georgia Street, Vancouver, BC V7Y 1E4, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular
**You’ll love working here**
As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services, classes and events in a specific Sephora store location. This role regularly supports in areas such as client service, sales floor standards and team leadership as well as all service-related areas such as the Beauty, Skin and Fragrance Studio as well as all beauty classes within their store. You will also be accountable for the development of all beauty advisors and Senior Artistry and Skincare roles.
- ** Developing your team. **Manage the daily operations at the Beauty, Skin and Fragrance Studio (as applicable). Ensure that the Coordinators, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
- ** Embracing Innovation. **Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
- ** Client Experience. **Manage the Services online reservation system including publishing beauty advisors availability and class dates and times. Ensure staffing levels are adequate to support a smooth flow of clients receiving services, while ensuring that the client check-in process is efficient.
- ** Training & Development. **Execute beauty advisors training for all new hires as well as for existing team members. Facilitate orientation & our selling model training sessions whenever possible.
- ** Visual Merchandising. **Support the Operations team by ensuring all merchandising concepts and sales floor visuals are within company standard. Keep the sales floor neat, clean and organized at all times. Execute all visual merchandising flips and ensure replenishment if inventory is added to the sales floor.
- ** Vendor Management. **Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible.
**We’d love to hear from you if**
- You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
-
Manager, Client Experience
1 month ago
Vancouver, Canada Sephora Full time**Job ID**: 221313 **Store Name/Number**: BC-Pacific Centre (0528) **Address**: 701 W Georgia Street, Vancouver, BC V7Y 1E4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services,...
-
Manager, Client Experience
1 month ago
Vancouver, Canada Sephora Full time**Job ID**: 244030 **Store Name/Number**: BC-Robson Street (0846) **Address**: 1045 Robson Street, Vancouver, BC V6Z 2V7, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services, classes...
-
Manager, Client Experience
1 month ago
Vancouver, Canada BC Patient Safety & Quality Council Full time**Organization**: First Nations Health Authority (FNHA) **Location**: Sinclair Office 540-757 West Hastings St Vancouver (Hybrid or Remote)**About us**: The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders. The first of its kind in Canada, FNHA works as...
-
Manager, Client Experience
4 weeks ago
Metro Vancouver Regional District, Canada First Nations Health Authority Full time**FNHA Overview**: **About us** The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders. The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health...
-
Manager, Client Experience
4 weeks ago
Metro Vancouver Regional District, Canada First Nations Health Authority Full time**FNHA Overview**: **About us** The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders. The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health...
-
Client Experience Coordinator
1 month ago
Vancouver, Canada Harrison Healthcare Full timeHarrison Healthcare represents the next generation of primary healthcare delivery. We optimize the health and wellness of our clients by incorporating the latest scientific developments in evidence-based medicine into highly personalized care plans. Equally important, our collaborative team of professionals is driven by the values of innovation, excellence,...
-
Client Experience Coordinator
2 days ago
Vancouver, Canada Weishaupt Design Group Full timeWhy work for us? At Weishaupt Design Group, we strive to make work a rewarding experience. As part of Weishaupt Design Group, you will be immersed in the world of design as a participant in a diverse, innovative team that lives our core values of collaboration, positivity, dependability, and courage. The success of our business is thanks to the amazing...
-
Client Experience Coordinator
1 month ago
Vancouver, Canada Harrison Healthcare Full timeHarrison Healthcare represents the next generation of primary healthcare delivery. We optimize the health and wellness of our clients by incorporating the latest scientific developments in evidence-based medicine into highly personalized care plans. Equally important, our collaborative team of professionals is driven by the values of innovation, excellence,...
-
Client Experience Coordinator
4 weeks ago
Vancouver, Canada Cartier Full timeReference Code: 95206**Client Experience Coordinator (Temporary Assignment) - Vancouver**: - Vancouver, BC, CA- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate...
-
Team Lead, Client Experience
1 month ago
Vancouver, Canada Sephora Full time**Job ID**: 230627 **Store Name/Number**: BC-Pacific Centre (0528) **Address**: 701 W Georgia Street, Vancouver, BC V7Y 1E4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location....
-
Team Lead, Client Experience
1 month ago
Vancouver, Canada Sephora Full time**Job ID**: 210800 **Store Name/Number**: BC-Robson Street (0846) **Address**: 1045 Robson Street, Vancouver, BC V6Z 2V7, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location....
-
Team Lead, Client Experience
1 month ago
Vancouver, Canada RIMOWA GmbH Full timeCompany: Sephora Canada - Country / Region : Canada - City : Vancouver - Business group: Selective Distribution - Contract type: Permanent Job - Function: Retail - Reference No.: 230627 - Date of publication: 2023.06.20 POSITION Team Lead, Client Experience PROFILE Job ID: 230627 Store Name/Number: BC-Pacific Centre (0528) Address: 701 W Georgia Street,...
-
Team Lead, Client Experience
1 month ago
Vancouver, Canada Sephora Canada Full timeCompany: Sephora Canada - Country / Region : Canada - City : Vancouver - Business group: Selective Distribution - Contract type: Permanent Job - Function: Retail - Reference No.: 210800 - Date of publication: 2023.04.25 POSITION Team Lead, Client Experience PROFILE Job ID: 210800 Store Name/Number: BC-Robson Street (0846) Address: 1045 Robson Street,...
-
Client Experience Leader
1 month ago
Vancouver, BC, Canada Harry Rosen Inc Full timeClient Experience Leader - Retail Manager page is loaded Client Experience Leader - Retail Manager Apply locations Vancouver time type Full time posted on Posted 10 Days Ago job requisition id R4624 It's fun to work in a company where people truly BELIEVE in what they're doing! Harry Rosen is a retailer of fine quality menswear with store locations...
-
Manager, Customer Experience
4 weeks ago
North Vancouver, Canada Capilano University Full time**Competition Number** - S181105P**Position Title** - Manager, Customer Experience - Client Services/ Help Desk**Position Number** - A99894**Employee Group** - Administrator**Position Status** - Regular Full-Time**Start Date** - 03/04/2024**End Date (if applicable)** **Department** - IT Services**Additional Notes** **Location** - North Vancouver**Working...
-
Client Experience Leader
2 weeks ago
Vancouver, Canada Harry Rosen Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! Your Style, Your Career Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are committed to...
-
Client Experience Leader
1 week ago
Vancouver, Canada Harry Rosen Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! Your Style, Your Career Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are committed to...
-
Manager, Customer Experience
4 weeks ago
North Vancouver, Canada Capilano University Full time**Competition Number** - S181105P**Position Title** - Manager, Customer Experience - Client Services/ Help Desk**Position Number** - A99894**Employee Group** - Administrator**Position Status** - Regular Full-Time**Start Date** - 03/04/2024**End Date (if applicable)** **Department** - IT Services**Additional Notes** - Your main place of work is at the North...
-
Client Experience Leader
1 week ago
Vancouver, BC, Canada Harry Rosen Inc Full time €60,000Client Experience Leader - Retail Manager page is loaded Client Experience Leader - Retail Manager Apply locations Vancouver time type Full time posted on Posted 10 Days Ago job requisition id R4624 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ...
-
Team Lead, Client Experience
1 month ago
West Vancouver, Canada Sephora Full time**Job ID**: 232484 **Store Name/Number**: BC-Park Royal (0590) **Address**: 796 Main Street, West Vancouver, BC V7T 0A5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This...