Client Coordinator, Employee Benefits

2 weeks ago

Vancouver, Canada HUB International Full time

HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team

We are BC’s largest insurance broker, growing 15% year over year We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran, HUB can take you to your next career goal.

We are Proud to Offer

Competitive compensation

Comprehensive tuition financing and career-related training and development

Company matching RRSP contributions

Customizable flexible benefits options for you and your family

We promote work-life balance through flexible scheduling and hours

A progressive employee assistance program through LifeWorks

Mental and physical wellness initiatives

**HUB Cares**: we are a company that gives back and is active in the community

Mileage reimbursement for vehicle use (if applicable)

The Opportunity

As a Client Coordinator, you will responsible for supporting the Employee Benefits Division by providing administrative and client support both internally and externally to team members, prospects and clients alike. We are seeking a highly organized individual with strong attention to detail to join our downtown Vancouver office in a Regular Full Time position.

Our Downtown Vancouver location is centrally located in the heart of the business district, in the Bentall office complex. This location is easily accessible by the Burrard and Vancouver City Centre sky train stations with many shops, restaurants and other amenities nearby.

The Responsibilities

Actively support all admin functions on client accounts, as required

Support with the organization of client meetings, events, and presentations

Maintain accurate renewal calendars while communicating renewal timelines to Service Managers and Consultants

Prepare client documents, including renewals, proposals, claims history and correspondence

Prepare spreadsheets and requests for proposal to insurers

Summarize all insurer proposals for Advisor and clients, using our qualitative and quantitative analysis templates

Prepare sales presentations for Service Reps and Consultants

Prepare and submit expense reports for Advisors

Work with insurer websites to obtain client data for reports and presentations

Support with claims handling and plan member setup

Managing proper electronic filing of all client documentation (contracts, booklets, billings, renewals, etc.)

Prepare mock premium billing statements for clients, as required

Data entry into various HUB systems

Preparing agendas and documents for team meetings

The Requirements

Diploma in Business Administrative program or an equivalent combination of experience and education

2-3 years’ experience in similar administrative roles

Strong attention to detail

Solid work ethic and a ‘can-do’ attitude

Intermediate to advanced proficiency in Microsoft Office Suite, most importantly Excel

Proven ability to work in a team environment as well as independently

Exceptional organizational and time management skills

Excellent communication both written and orally

**Asset experience that will make you stand out**:
Life License Qualification Program (LLQP) and current Life License (Insurance Council of BC) is not required but would be an asset.

Our Culture Starts with You

We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

We want you to be INNOVATIVE and open to sharing your ideas

You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

You work with a high degree of INTEGRITY and ACCOUNTABILITY

To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page

Department Business Operations

**Required Experience**: 2-5 years of relevant experience

**Required Travel**: No Travel Required

**Required Education**: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

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