Account Representative
2 weeks ago
**The Ryerson difference**:
**Be a part of history. Join our team.**
Your career at Ryerson will offer meaningful work, competitive rewards and an engaging workplace. We provide extensive training, development and professional advancement, and you will find meaningful opportunities to contribute to the success of the company. Ryerson is looking for individuals who exhibit high energy, enthusiasm, a passion to challenge how we do things, and the confidence and aptitude to improve them. Our people come from diverse backgrounds, experiences, and perspectives and we believe in promoting from within, as well as providing the resources for long-term career development.
**What’s in it for you at Ryerson?**
- A career with purpose and impact
- Three weeks of vacation, paid sick days, and holiday pay
- Company pension contributions plus employer match
- Comprehensive medical, dental and vision insurance
- Health and wellness programs
- Tuition Reimbursement
- “Ryerson Gives Back” to our local communities
- Diversity and Inclusion initiatives
- Sponsorship and mentorship programs
and more
**The Opportunity**:
**Estimated Start Date**:January 23, 2023
**Ryerson Academy Start Date**:February 6, 2023
Please note, travel to the USA is necessary to participate in the Ryerson Academy Sales Training Program (expenses paid by Ryerson). **Travel to the USA will take place the week of February 6th and the week of March 27th 2023.**
In addition to thorough sales, systems and product training, upon completion of Ryerson Academy you will excel as a:
- Proactive Problem Solver_
- Ask the right questions, listen to our customers so that you can provide them with solutions tailored to their needs.
- Prioritize concurrent customer's demands and provide exemplary service.
- Thoughtful Connector_
- Further develop opportunities to strengthen customer relationships by honing into customer’s needs.
- Liaise with peer departments to provide the best possible customer experience with quick turnaround on requests, help with technical inquiries while keeping customers aware of their order.
- Find your niche in being part of the team that strengthens customer relationships by honing into customer’s needs.
- Independent Doer_
- Masters of multi-tasking - our representatives know how to best prioritize and execute any tasks/challenges that come their way.
- Leverage our reservoir of information to become an expert for our customers.
**Position Requirements**:
- Bachelor’s degree or college diploma preferred
- Prior customer experience, sales, hospitality, retail or industry experience is preferred
- Desire to learn about metals, its products and the industries Ryerson supports
- Excellent professional written, verbal and interpersonal communication skills required
- Ability to multi-task and prioritize in a rapidly changing environment
- Positive attitude, competitive, goal-oriented, driven with a passion to excel
- Flexible and solutions-oriented
- High degree of business ethics
**Job Types**: Full-time, Permanent
**Salary**: $40,000.00-$60,000.00 per year
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service and/or sales: 1 year (preferred)
Work Location: One location
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