Student Services Assistant Manager

2 weeks ago

Vancouver, Canada Alma Mater Society of UBC Vancouver Full time

The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment opportunities and generating revenue that goes directly back into supporting the students at UBC.

**Position title**: Student Services Assistant Manager

**Department**: Student Services

**Reports to**: Senior Manager, Student Services

**Supervises**: Student Services Coordinators

**Employee status**: Full-Time, Temporary, Salaried

**Length of term**: Mid-Jan 2024 - End April 2025

**Hours per week**: 37.5

**Compensation**: Extended Health and Dental package, Meal plan, Hybrid Work, Professional Development Opportunities

**Salary Range**: $60,000 - $65,000 annually
About the AMS
The Alma Mater Society (AMS), established as a formal constitution of UBC’s student organization in 1915, is UBC’s official student union and is the largest student union in Canada. Operating as an independent organization of UBC, the AMS advocates students’ interests and provides opportunities for their growth and advancement. The AMS represents over 56,000 undergraduate and graduate students and its priorities are determined by these members. In addition to offering services to students, the AMS is an advocate of students’ issues and ensures the needs of students are presented to the University administration and the provincial and federal governments. The AMS Nest is located on the traditional, ancestral and unceded land of the Musqueam people.

Every student at UBC is part of the AMS and the AMS is the manifestation of a shared student experience. From providing advocacy, to student services that support health and education, to reducing student debt, the AMS fights for student interests to the University and all levels of government so that all students can succeed in life and take ownership over their time at the University of British Columbia. The AMS is student-led, student-focused, and always student-first.

**Position Purpose**:
This position assists the Senior Manager, Student Services with the management and administration of the AMS Student Services. The Student Services Assistant Manager oversees the daily operational needs of some of the AMS Services, in conjunction with the Coordinators of each Service. The Student Services Assistant Manager works with the Senior Manager, Student Services, Executive Committee, AMS Council, and the aforementioned Services Coordinators in developing and executing a short and long-term vision for the AMS Services. The Student Services Assistant Manager is charged with the development of a detailed budget for the AMS Student Services departments they are responsible for, adherence to AMS Code and Policies within the Services, management of direct reports, and the upkeep of relationships with stakeholders, partners, and sponsors crucial to the continued success of the services. The Student Services Assistant Manager works closely with key stakeholders and direct reports to ensure that the AMS Services continue to offer accessible, relevant, and reliable services to the UBC community.

**Duties and Responsibilities**:

- Assist the Senior Manager, Student Services with liaising between the AMS Executive and the AMS Student Services
- Steward and implement the strategic plans for AMS Student Services
- Coordinate the orientation and effective transition of new Service Coordinators and Assistant Coordinators
- Support Service teams with volunteer and hourly staff hiring and training.
- Participate in and facilitate conflict resolution within the Services as required
- Attend AMS Council meetings as necessary and support reports to council
- Participate in hiring and onboarding processes for relevant Service Coordinators and Assistant Coordinators
- Oversee marketing, promotion, and outreach campaigns for AMS Services, working alongside the AMS Marketing and Communications department.
- Support the budgeting for the AMS Student Services department - working with the Service Coordinators and the Senior Manager, Student Services
- Oversee the utilization of the budget - authorizing reimbursements, keeping track of expenses and justifying overage/underage as required by Senior Manager, Student Services
- Oversee the use and operation of the AMS Services offices and shared space
- Conduct regular assessment of each designated services’ progress and usage through data collection and reporting
- Work within the AMS mission statement and values to operate a successful department
- Other duties as required

**Qualifications and Experience**:

- 2-3 years work experience in service-based program management
- Undergraduate degree
- Supervisory / managerial skills with volunteers and employees
- Knowledge of the AMS Services and resources
- D

  • Student Services Assistant

    2 weeks ago

    Vancouver, Canada Vancouver Community College Full time

    **Pclass #** - S9934**Job Summary** **Who We Are** - We acknowledge that Vancouver Community College (_ - VCC_ - ) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._ For over 55 years, VCC...

  • Program Assistant

    3 hours ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Salaried - Administrative Support 3 (Gr7) Job Title Program Assistant - Student Services Department Intake Coordination | Program Support | Centre for Accessibility | Student Affairs | VP Students Compensation Range $4,594.00 - $4,827.00 CAD Monthly Posting End Date April 12, 2024 Note:...

  • Manager, Student Services

    1 day ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Student Management, Level B Job Title Manager, Student Services Department Administration | Department of Civil Engineering | Faculty of Applied Science Compensation Range $5,906.25 - $8,508.42 CAD Monthly The Compensation Range is the span between the minimum and maximum base...

  • Manager, International Student Services

    1 week ago

    Vancouver, Canada Vancouver Community College Full time

    **Pclass #** - AAX25**Job Summary** - This position is responsible for managing the planning, design and implementation of international student services to facilitate international student engagement and retention as key components of the College’s strategy and planning. Reporting to the Director, International Education and with direct managerial...

  • Student Services Coordinator

    4 days ago

    Vancouver, Canada Innivec Full time

    **STUDENT SERVICES COORDINATOR** **About Us** At Innivec, we are passionate about education and are focused on creating a meaningful impact to our students, their families and communities. Innivec is a dynamic network of educational institutions across Canada. From IT, hospitality, tourism and business administration to driver training programs, we have...

  • Manager, Student Affairs

    Found in: Talent CA C2 - 2 weeks ago

    Vancouver, Canada The University of British Columbia Full time

    Job SummaryThe Peter A. Allard School of Law is recognized as one of Canada’s leading law schools, and has a reputation worldwide for innovative research, inspiring teachers, and outstanding graduates. Our students are academically outstanding, intellectually curious, and actively-engaged in using their new knowledge and skills to help others.Students at...

  • Student Affairs Program Assistant

    2 days ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Salaried - Administrative Support 3 (Gr7) Job Title Student Affairs Program Assistant Department Student Services | Peter A. Allard School of Law Compensation Range $4,460.00 - $4,686.00 CAD Monthly Posting End Date March 21, 2024 Note: Applications will be accepted until 11:59 PM on the...

  • Student Engagement Assistant

    4 days ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Salaried - Sr Program Asst-Gen (Gr8) Job Title Student Engagement Assistant Department Administrative Support | Department of Philosophy Compensation Range $4,137.00 - $4,456.00 CAD Monthly Posting End Date June 11, 2023 Note: Applications will be accepted until 11:59 PM on the day prior...

  • Student Services Coordinator

    3 days ago

    Vancouver, Canada Sterling College Full time

    **Position Overview**: As a Student Coordinator at Sterling College, you will be the bridge between the students and the institution, ensuring that students have a positive and fulfilling educational experience. Your role will involve providing guidance, resources, and support to help students excel academically and personally, ultimately contributing to...

  • Student Services Assistant Community and Career

    1 week ago

    Vancouver, Canada Vancouver Community College Full time

    **Pclass #** - SS199**Job Summary** **Who We Are** - We acknowledge that Vancouver Community College (_ - VCC_ - ) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._ - For over 55 years, VCC...

  • Student Services Specialist

    1 week ago

    Vancouver, Canada ILAC Full time

    **The Company** The International Language Academy of Canada (ILAC) is one of the best-recognized English language schools in Canada and is known for its students’ diversity (our students come from over 75 countries), quality of teaching, and exceptional customer service. Our ambassadors speak over 40 languages and will make sure our students have the...

  • Student Services Specialist

    6 days ago

    Vancouver, Canada ILAC Full time

    **The Company** The International Language Academy of Canada (ILAC) is one of the best-recognized English language schools in Canada and is known for its students’ diversity (our students come from over 75 countries), quality of teaching, and exceptional customer service. Our ambassadors speak over 40 languages and will make sure our students have the...

  • Student Services Specialist

    3 days ago

    Vancouver, Canada ILAC Full time

    **The Company** The International Language Academy of Canada (ILAC) is one of the best-recognized English language schools in Canada and is known for its students’ diversity (our students come from over 75 countries), quality of teaching, and exceptional customer service. Our ambassadors speak over 40 languages and will make sure our students have the...

  • Dean of Student Services

    3 days ago

    Vancouver, Canada Native Education College Full time

    EMPLOYMENT OPPORTUNITY INTERNAL / EXTERNAL POSTING Dean of Student Services MAIN CAMPUS NEC Native Education College is the largest private Indigenous College in Vancouver and also works with First Nations and Indigenous organizations to deliver programs in locations throughout British Columbia. NEC works to strengthen Indigenous communities through...

  • Dean of Student Services

    1 week ago

    Vancouver, Canada Native Education College Full time

    NEC Native Education College is the largest private Indigenous College in Vancouver and also works with First Nations and Indigenous organizations to deliver programs in locations throughout British Columbia. NEC works to strengthen Indigenous communities through offering programs to lead employment and higher learning. Position Summary: The purpose of the...

  • Admissions & Meng Coordinator, Student Services

    3 days ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Salaried - Sr Program Asst-Gen (Gr8) Job Title Admissions & MEng Coordinator, Student Services Department Student Services Support | Department Mechanical Engineering | Faculty of Applied Science Compensation Range $4,137.00 - $4,456.00 CAD Monthly Posting End Date January 18, 2023 Note:...

  • Manager of Associate and Student Programs

    3 days ago

    Vancouver, Canada DLA Piper (Canada) LLP Full time

    DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, positioning us to help companies with their legal needs around the world. Our mission is to be the leading global business law firm. DLA Piper (Canada) LLP is one of Canada’s leading law firms with a team...

  • Student Recruitment Manager

    1 week ago

    Vancouver, Canada Columbia College Full time

    About Us Since 1936 Columbia College has offered quality educational programs, including a University Transfer Program fully integrated into the B.C. Transfer System, an Associate Degree Program certified by the Ministry of Post-Secondary Education and Future Skills, a University Preparatory Program, and a High School Program certified by the Ministry of...

  • Manager, Mban Student Experience

    2 hours ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Student Management, Level B Job Title Manager, MBAN Student Experience Department Masters Program Managers | Robert H. Lee Graduate School | UBC Sauder School of Business Compensation Range $5,906.25 - $8,508.42 CAD Monthly The Compensation Range is the span between the minimum...

  • Student Services Coordinator

    3 hours ago

    Vancouver, Canada SELC College Full time

    SELC began in Sydney, Australia, and in 2012 opened a campus for SELC Vancouver, Canada. SELC Vancouver has gone on to become a respected and established college for vocational career and language training in Vancouver. Here at SELC Vancouver, we have developed our own brand, unique culture and warm atmosphere, which has helped separate us from larger, less...