Collections Representative

1 week ago


North York, Canada a.p.i Alarm Inc Full time

a.p.i. ALARM INC is a leading provider and integrator of security technology, since 1983 a.p.i. ALARM INC has exceeded the standards set out by the Underwriters Laboratories of Canada, providing security and peace of mind to over one million Canadians from Coast to Coast.

**Job Purpose**:
As a member of the Accounts Receivable team, you will be responsible for reviewing/collecting past due accounts and negotiating payment agreements. If you are a detail-oriented, organized professional, please send us your cover letter and resume.

**Specific Job Responsibilities**:

- Monitoring and maintaining up-to-date records for client accounts and reviewing accounts in arrears to ensure appropriate actions are taken
- Professionally handling customer inquiries, including providing detailed customer statements as required, and resolving payment disputes
- Tracing and locating debtors to make payment arrangements
- Act as back up for reception - receive and direct incoming calls to appropriate personnel
- Recommending further action or discontinuation of service on occasions where payment is not forthcoming by liaising with the Customer Service and Sales departments where necessary
- Preparing reports as required

**Experience & Knowledge / Education Requirements**:

- Post-secondary diploma, degree, or equivalent experience
- Minimum of 1-2 years of credit and collections experience
- Excellent communication skills both written and verbal
- Ability to prioritize projects to ensure adherence to assigned project deadlines
- Ability to work in a fast-paced environment
- Knowledge of Microsoft Outlook, Word, and proficient in Excel

**Location**: Corporate Head office is located in North York. _**100% in-office**_

**Job Types**: Full-time, Permanent

**Salary**: $38,000.00-$40,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Application question(s):

- Are you able to pass a criminal record check?

**Experience**:

- Accounts receivable: 1 year (preferred)
- Customer service: 1 year (preferred)
- credit and collections: 1 year (required)

Work Location: In person

Expected start date: 2024-03-18



  • North York, Canada A-1 CREDIT RECOVERY & COLLECTION SERVICES INC Full time

    A-1 Credit Recovery & Collection Services Inc (A1) is a competitive 1st and 3rd party agency who works on behalf of many fortune 500 companies. If you are someone looking for a career and not just a job, this could be the place for you. We are currently seeking serious professional applicants who are motivated to learn and succeed. We offer competitive...


  • North York, ON, Canada YAMAHA MOTOR CANADA LTD. Full time

    SUMMARY OF RESPONSIBILITIESMitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer.KEY DUTIES & RESPONSIBILITIESComplete collection calls in a dialer environment to meet and exceed predefined targets aimed at reducing delinquency and avoiding losses.Complete skip tracing to locate customers who...


  • North York, ON, Canada YAMAHA MOTOR CANADA LTD. Full time

    SUMMARY OF RESPONSIBILITIESMitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer.KEY DUTIES & RESPONSIBILITIESComplete collection calls in a dialer environment to meet and exceed predefined targets aimed at reducing delinquency and avoiding losses.Complete skip tracing to locate customers who...


  • North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...


  • North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...


  • North York, Canada Progressa Financial Inc. Full time

    **Progressa** Progressa helps tens of thousands of Canadians improve their financial health by paying off outstanding debt and collection items, resulting in improved credit and getting them back to living their life. **Reason to Join Progreesa!** At Progressa, we are a diverse group whose goal is to achieve measurable improvement to our customers'...


  • North York, Canada Progressa Financial Inc. Full time

    **Progressa** Progressa helps tens of thousands of Canadians improve their financial health by paying off outstanding debt and collection items, resulting in improved credit and getting them back to living their life. **Reason to Join Progreesa!** At Progressa, we are a diverse group whose goal is to achieve measurable improvement to our customers'...


  • North York, Canada Greenwin Inc. Full time

    **Summary**:Building Representatives are the first point of contact for residents, with a positive, friendly attitude and focus on customer service and tenant retention. They work on site to respond to emergencies and tenant concerns, allow access to trade workers, collect rent payments, maintain cleanliness, general maintenance, and lease apartments as...


  • North York, Canada Acara Solutions Full time

    Acara Solutions is seeking a Customer Service Representative/Order Administrator to assist a well known company. This is a contract to direct placement opportunity with room for career growth located in North York. Starting wage is $17-19/hr paid weekly morning schedule Monday-Friday. **Responsibilities**: - Handle inbound & outbound calls from & to...


  • North York, Canada Alendel Fabrics Ltd. Full time

    **Position Overview**: As a Bilingual Customer Service Representative, you will play a vital role in our team, handling customer inquiries, processing orders, and ensuring effective communication. Proficiency in both English and French is a requirement for this full-time, permanent, in-office position. **Key Responsibilities**: Learn and utilize company...


  • North York, Canada Hexatronic Canada Inc Full time

    Hexatronic Canada Inc is a part of Hexatronic Group AB (publ), offering products and services to telecommunications companies throughout Canada. We are a rapidly growing company with a primary focus in the field of fiber optic and wireless communications. We have a highly motivated team with previous experience in the industry. We are aggressively pursuing...


  • North York, Canada TLS Whoesale & Imports Full time

    Looking for High Energy dynamic and results-oriented Fashion Salesperson with a proven track record of driving sales in the women's fashion wholesale industry to represent a new Dress collection. Adept at building lasting customer relationships. Seeking a challenging position that offers a salary and commission structure. We are looking for the following...


  • North York, Canada Handyman Connection of Etobicoke, ON Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Paid time off - Training & development **Job Overview**: Handyman Connection is a fast-growing home improvement firm based in North York, Ontario. Our services span bathroom and kitchen renovations, basement remodels, exterior projects like fences and decks, and plumbing, electrical,...


  • North York, Canada Handyman Connection of Etobicoke, ON Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Paid time off - Training & development **Job Overview**: Handyman Connection is a fast-growing home improvement firm based in North York, Ontario. Our services span bathroom and kitchen renovations, basement remodels, exterior projects like fences and decks, and plumbing, electrical,...


  • North York, Canada Document Direction Limited (DDL) Full time

    **Document Direction Limited (“DDL”) **is the exclusive distributor of Ricoh products and in the Greater Toronto Area for small and medium-sized businesses. For 20 years, **DDL** has provided productivity to organizations in the fast growing colour, multi-function / digital and document services markets. Document Direction provides client partners with...


  • North York, Canada Acara Solutions Full time

    **Acara Solutions is seeking a Customer Service Representative/Order Administrator to assist a well known company.** This is a contract to direct placement opportunity with room for career growth located in North York. Starting wage is $17-19/hr paid weekly morning schedule Monday-Friday. **Responsibilities**: - Handle inbound & outbound calls from & to...


  • North York, Canada Pollard Windows Inc Full time

    **About the Company** - Pollard Windows Inc. is a 100% owned and operated family business located in Burlington, Ontario. A proud Canadian manufacturer that is engaged in the design, development and marketing and selling of both windows and doors in Canada. Today, Pollard operates out of a 300,000 square foot state-of-the-art manufacturing plant and they are...


  • North York, Canada Starbucks Full time

    **Now Brewing** - real estate representative, store development **#tobeapartner** From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their...


  • North York, Canada INIVYX Full time

    **About Us** INIVYX is a dynamic company committed to empowering businesses of all kinds to reach their maximum potential. Our cutting-edge R&D is crafted by our top experts, using our unique specialization in analytics and behavioural science. **About The Role** 1. As our Company Representative, you'll be tasked with attending assigned events to network...


  • North York, Canada HRH Talent Solutions Full time

    **Company Overview**: Join a dynamic and industry-leading team! Our client is a prominent supplier of millwork and construction-related wood products in Canada, setting the standard for European-quality products in the market. With a strong commitment to delivering top-notch customer service and an extensive range of exclusive lines, they are specialize in...