IT Analyst, Output Management

7 months ago

Burnaby, Canada PHSA Full time

**It Analyst, Output Management**

Dev Management (Core)

Location

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

**What you’ll do**
- Carries out needs assessments for end users and recommends hardware/software solutions based on current published and supported standards.
- Monitors infrastructure components and systems related to print using management tools, including both formulating solutions and using vendor utilities; identifies issues (faults/exceptions), makes or recommends adjustments, and escalates issues or potential issues as required. Verifies all incidences are logged by methods such as reviewing system automated alerts for priority assignment, logs incidents and resolves or assigns to another team.
- Responds to system incidents and other tickets via the service desk by performing tasks such as gathering information and feedback from user department, investigating and prioritizing incidents and tickets according to potential impact, analyzing and diagnosing problems and formulating solutions, escalating unresolved incidents and tickets as required, and communicating progress on tickets to the service desk, customers, and/or technical teams.
- Analyzes intermediate technology problems and works with multidisciplinary specialists to resolve if required on more advanced issues.
- Adapts existing, or creates new reports from data repositories for purpose of trending and analysis or inventory needs.
- Develops processes and procedures to assist in testing and implementing system alerts, utilizing technology vendor tools and knowledge of environmental conditions and how different technology components interact.
- Documents all operations tasks in accordance with established procedures for the Technology Services team. Performs record keeping functions surrounding hardware such as inventories, equipment locations and other asset management information.
- Develops and maintains technical support procedures in areas such as hardware and technical software operations and monitoring and issue remediation.
- Participates in working groups for process improvement and projects.
- Performs other related duties as required.

**What you bring**

**Qualifications**:

- Grade 12, graduation from a recognized two (2) year computer systems technology diploma program plus three (3) years’ recent related experience or an equivalent combination of education, training, and experience.

Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Ability to type.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize work.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**:Regular, Full-Time

**Wage**:$41.93 / Hour

**Location**:1795 Willingdon Ave, Burnaby, BC V5C 6E3

**Closing date**:Applications accepted until position is filled

**Hours of Work**:0830-1630 (Monday to Friday)

**Requisition # **161954E

**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment

  • IT Business Analyst

    1 month ago

    Burnaby, Canada Green PI Inc Full time

    **Job Summary** Green PI Inc is presently looking to provide an IT Business Analyst for its client. The IT Business Analyst will provide expertise and external best practice to lead the development of integrated business and process transformation plans for a content management project. The IT Business Analyst is tasked with leading the development of...

  • Service Desk Analyst

    4 months ago

    Burnaby, Canada Umbrella IT Services Full time

    **About you**: Are you a driven individual looking to develop your passion for technology, expand your knowledgebase, and provide businesses and organizations with innovative I.T. solutions while working with a growth-oriented team? If so, this opportunity could be for you! **Role Overview**: Umbrella I.T. Services is looking to hire a Service Desk Analyst...

  • Full-time Senior Financial Analyst

    1 week ago

    Burnaby, Canada Be-IT Ltd Full time

    h3>FO-TMA 24R - Senior Financial Analyst, RetailPosting Title: FO-TMA 24R - Senior Financial Analyst, RetailPosition Classification: Financial Officer (TMA) R24Union: GEUWork Options: Burnaby, BC V3J 1N3 CA (Primary)Salary Range: $76,071.6% Temporary Market AdjustmentClose Date: 12/11/2024Job Type: Regular Full TimeMinistry/Organization: BC Public Service ->...

  • Analyst - AI Trainer

    4 weeks ago

    Burnaby, Canada DataAnnotation Full time

    We are looking for an analyst to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred but not required. Other related...

  • Population Analyst

    2 weeks ago

    Burnaby, Canada BC Public Service Full time $76,071 - $86,658

    The TeamThe Demography section at BC Stats is responsible for producing population estimates and projections for British Columbia and sub-provincial areas. This established team consists of four dedicated professionals, primarily economists and data analysts specializing in time series modeling and statistical analysis. The team plays a vital role in...

  • Econ 24r

    2 weeks ago

    Burnaby, Canada BC Public Service Full time

    Posting Title- ECON 24R - Population Analyst- Position Classification- Economist R24- Union- GEU- Work Options- Remote- Location- Burnaby, BC V3J 1N3 CA Multiple Locations, BC CA (Primary) - Salary Range- $76,071.18 - $86,658.48 annually- Close Date- 12/19/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service ->...

  • Senior Financial Analyst

    1 week ago

    Burnaby, British Columbia, Canada Be-IT Ltd Full time

    Job Summary:The BC Liquor Distribution Branch is responsible for the wholesale distribution of liquor and cannabis in British Columbia. The Finance division provides financial reporting, advisory services, budgeting, and regulatory compliance.About this role:This Senior Financial Analyst position plays a crucial role in applying financial knowledge and...

  • Business Analyst

    7 months ago

    Burnaby, Canada CB Canada Full time

    Business AnalystOn behalf of our client, Procom is currently seeking a Business Analyst.Business Analyst Job Duties:the Business Analyst will be key members of the Cloud Services team.  The team is seeking qualified project resources to support the gathering and documentation of business requirements needed to implement IT infrastructure, cloud, and other...

  • Testing Analyst

    7 months ago

    Burnaby, Canada CB Canada Full time

    Testing AnalystOn behalf of our client, Procom is currently seeking a Testing Analyst.Testing Analyst Job Duties:Demonstrated experience understanding the testing effort by analyzing the requirements of project,Ability to estimate time, resources and budget required to perform the testing,Experience defining the testing strategy,Work experience with...

  • Analyst, Compliance and Risk Management

    3 weeks ago

    Burnaby, Canada Brainhunter Systems Ltd Full time

    We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health...

  • Intermediate Analyst

    6 months ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$75,285 to $89,904 annually** - SFU Department Descr: **Institutional Research and Planning** - Position Grade: **10** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** About Institutional Research and Planning: - We define, collect, analyze, project, maintain,...

  • Quantitative Analyst

    6 months ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$69,903 To $83,473 Annually** - SFU Department Descr: **Learning Experiences Assessment and Planning** - Position Grade: **9** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** The LEAP team supports the continual improvement of the student learning experience...

  • Business Analyst

    2 months ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$85,993 to $102,588 annually** - SFU Department Descr: **Payroll** - Position Grade: **10** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose -...

  • Costing Analyst

    2 weeks ago

    Burnaby, Canada Swim Recruiting Full time $75,000 - $95,000

    Very fulfilling Cost Analyst role with a reputable and well-established BC-based manufacturing company with a loyal customer base across Canada and a 40+ year history. Reporting into the Vice-President of Finance Operations. Collaborating closely with folks working in manufacturing & production. Excellent role for someone who wants to steadily grow their...

  • Lead Analyst, IT Security

    6 months ago

    Burnaby, Canada Raymond James Ltd Full time

    _At Raymond James, _**we **_develop, _**we **_collaborate, _**we **_decide, _**we **_deliver, and _**we **_improve together_. Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs. - **Lead Analyst, IT Security...

  • IT Analyst

    2 months ago

    Burnaby, Canada Randstad Canada Full time

    Are you an experienced IT Analyst in search of your next contract opportunity? Our high-profile client is seeking to hire an IT Analyst to join their talented team on a 6-month contract with a strong probability of extension. Apply for this amazing opportunity if this sounds like a good fit for you!AdvantagesWhat’s in it for you!As a consultant with our...

  • Business Process Management Analyst

    6 months ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **BUSINESS PROCESS MANAGEMENT ANALYST** **Job ID: 5380** **REGULAR/FULL-TIME** **Location: BURNABY, BC** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those selected...

  • Financial Analyst

    3 months ago

    Burnaby, Canada Tundra Launchpad Full time

    Our client is a leading energy utility that generates, purchases, distributes and sells electricity. They are currently looking for a Financial Analyst for their Burnaby office **Overview**: The Finance Analyst performs financial accounting and complex financial analysis and provides expert financial advice to management of one or more business units to...

  • Healthcare Business Analyst

    6 months ago

    Burnaby, Canada NTT DATA Full time

    We are currently seeking a **Healthcare Business Analyst **to join our team **Remote** in **Canada.** **Overview**: Looking for a Senior Business Analyst with extensive experience across multiple disciplines within the healthcare sector. The Analyst will work within a high performing team to provide general business analysis (technical and functional)...

  • Business Analyst

    8 months ago

    Burnaby, Canada Tantalus Full time

    **About Tantalus Systems (TSX: GRID)** Come join us if you’re interested in being part of an entrepreneurial team, solving complex technical problems and delivering innovative solutions that will directly impact the electrification of everything and the decarbonization of our society. We have operations throughout the United States and Canada with...