Manager, Airport Flow

2 weeks ago

Vancouver, Canada Vancouver Airport Authority Full time

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Airside Operations an integral part to the success of the Airport system, as a key role in facilitating safe and efficient and predictable movement of aircraft and all customers that those aircraft serve. Roles in Airside Operations are exciting and dynamic and require a strong team approach - which is key to everything we do.

**Position overview**

Are you engaged by a dynamic and changing environment? Do you thrive under fast paced and changing conditions requiring rapid decision making and broad thinking? The role of Manager, Airport Flow is an important role for the success of YVR’s end to end airport flow. By establishing and maintaining critical relationships and making decisions alongside our partners on matters of planned demand, capacity and changing airport conditions, you will ensure efficient aircraft flow at all times of the day and night.

**Key responsibilities include**:

- Manage the monitoring of key factors impacting airport flow, informing forward planning to support successful delivery of airport operations in key areas of airside, terminal and baggage flow
- Monitor and analyse demand peaks, forecasting changing demand and system constraints alongside other Integrated Operations Centre (IOC) stakeholders and partners to ensure stand planning, apron, and system congestion are managed
- Participate on community operational briefings
- Act as the escalation point or support tactical needs of the Airport Reservation Office
- Monitoring and responding to changes in aircraft flow including key indicators (weather and system impacts and their impacts on airside operations making critical, time sensitive decisions affecting airport flow, and setting operational priorities to ensure successful delivery of planned demand
- Fostering working relationships with NAV Canada in the context of aircraft flow and capacity on a day to day context

**Key qualifications include**:

- At least three years’ management experience - preferably in operations management, plus 10 years’ experience in a highly complex technical environment such as aviation, oil and gas, industrial and/or manufacturing based industries, with at least 5 of those years’ being in aviation; supplemented by a bachelor’s degree or technical certification in a field related to aviation, operations management, maintenance, business or engineering; or an equivalent combination of training and experience
- Demonstrated experience leading diverse teams
- Demonstrated understanding of airport operations, airline and ground handling operations as well as terminal processes
- Understanding of regulatory and key operational documentation (examples include TP312, CARS, NOTAM Manual, and Airport Operations Manual)
- Strong business acumen and analytical skills with proven ability to manage, interpret and derive insight from data presented to developing and implementing operational plans and priorities
- Proven high level of independent judgment, critical thinking and decision making skills in high pressure scenarios
- Comfort multitasking and balancing competing needs and interests
- Ability to collaborate positively with peers, customers and service providers in high stress and challenging discussions enabling effective 24x7 service and remediation when required

This role will require presence on site at the airport and is a rotational shift-based role (12 hours).

**Who We Are**

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive. We strive to provide an environment that reflects the diversity of our communities, allowing us to better serve them.

Join us on this journey as we continue to transform our airport to better serve our communities.

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