Guest Experience Ambassador

3 weeks ago

Toronto, Canada RioCan Full time

**Who We Are**
- RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate.

We are proud to be recognized as one of Canada's Greenest Employers and a Greater Toronto's Top Employer. At RioCan, you can build a career with real impact and longevity. You get the stability and resources of an established company and the entrepreneurial and collaborative spirit of a start-up. Life at RioCan is dynamic and fast-paced. We know that great ideas can come from anywhere, and we empower our people to suggest and implement them. We value different voices and perspectives and appreciate that the unique backgrounds and identities we each bring to our jobs make the whole business stronger.

**What is The Well?**

**The Well is a unique and innovative joint venture between Allied and Riocan.**

Located at Spadina and Front, The Well brings together three million square feet of retail, office, and residential space constructed over 7.7 acres. Through this, The Well sets the stage for meaningful experiences that draw people from down the street and across the globe to eat, shop, work, live and play in Toronto.

**Allied** is looking for a part-time **Guest Experience Ambassador** to join our team at The Well in Toronto.

As a Guest Experience Ambassador, you are the face and heart of The Well. The Well is a place where we put our guests first, and our priority is to ensure they enjoy their experience during their visit. Our Guest Experience Ambassadors are people-centric and connect with guests in a relatable way. As a member of The Well marketing department, the focus is to provide exceptional service throughout the guest’s journey.

**Who are you?**

We are building upon our achievements at Allied, and the future is exciting. How can we be so sure? We have people like you—engaged, risk-takers who consistently deliver their best.

Throughout your career, you have stood out for your pursuit of excellence. You are self-motivated, take ownership, and lead by example. In doing so, you elevate your team and collaborate towards your collective goals.

Above all, you are excited by Allied’s mission and the contribution we make to cities and communities.

**What will you do?**:

- Support guests to access our range of services, amenities and programs which includes gift card kiosk sales, retail, and community information, as well as promotion of property events and activations.
- Develop and cultivate relationships with The Well retailers, residence managers and community organizations to be well-versed in localized activities, programs, and events.
- Perform gift card sales and shift reconciliation reports.
- Perform daily opening and closing procedures.
- Maintain a clean and organized workspace.
- Dispatch Security and Operations personnel via a portable radio system when required.
- Coordinate with Guest Experience Ambassadors to address community engagement needs on social media platforms.
- Maintain ongoing interaction with guests of The Well and act as a liaison between guests, residents, office users, security, building operations, marketing, and administrative staff.
- Assist with maintaining the Guest Experience database of FAQ’s and scripts.
- Assist the Marketing Department with the preparations and execution of marketing programs as required, both at The Well and in the surrounding community
- Maintain all necessary tracking and inventory of Guest Experience programs and supplies.
- Adhere to the corporate communication guidelines.
- Participate in the digital file management and organization of the Guest Experience team SharePoint drive.
- Perform general administrative tasks as requested.

**What are we looking for?**:

- Minimum of 2+ years of customer service, hospitality, or related experience.
- Post-secondary education preferably in Business, Hospitality, Communications, or relevant field.
- Ability to work independently.
- Knowledge of Google Suite and streamlined social media platforms.
- Excellent verbal and written communication skills.
- Must be organized, able to multi-task and follow strict deadlines.
- Able to adapt to changes in workflow and business priorities with ease.
- Natural relationship builder and team worker.
- Flexibility to work evenings and weekends as needed.

**Would be an asset**:

- Understanding of AODA compliance.
- Good knowledge of print standards.
- Experience with MailChimp.

**Why join RioCan?**

We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards and perquisites program is designed to fit and enrich your life physically, emotionally, financially, and socially. We offer eligible employees:
**Work / Life Balance** that prioritizes YOU. Enjoy a hybrid work model with flexible work hours, an extra-long weeke

  • Guest Experience Centre Consultant

    1 day ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing Group,...

  • Guest Experience Centre Consultant

    1 day ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Guest Experience Ambassador

    1 month ago

    Toronto, ON, Canada RioCan Full time

    Who We Are RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate. We are proud to be recognized as one of Canada's Greenest...

  • Canada Guest Services Ambassador

    2 days ago

    Toronto, Canada Legends Music Full time

    **LEGENDS** Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree...

  • Client Experience Ambassador

    1 day ago

    Toronto, Canada Bambino Fine Shoes Full time

    **JOB TITLE: EXPERIENCE AMBASSADOR** **Our Core Objectives**: - To be positive influencers in every potential customer’s experience - To be inquisitive and look for opportunities to learn about product knowledge and add value to every experience - To be attentive and look for ways to participate in every customer’s journey as described by each guest -...

  • Guest Experience Supervisor

    1 month ago

    Toronto, Canada Allied Full time

    Allied is looking for a **Guest Experience Supervisor **to join our team at The Well. At Allied, everything starts with purpose. In the role of Guest Experience Supervisor, you will deliver and supervise an exceptional guest experience through both digital and on-site brand events, programs and activations, establishing The Well as Toronto's premier...

  • Brand Ambassador/contract

    1 week ago

    Toronto, Canada TopHat HR Full time

    _**Join the Event Experience Revolution!**_ **About Us**: Are you ready to be part of a revolutionary event management startup that's changing the game? TopHat HR is thrilled to present an exciting opportunity for Promotional Models to join our client's dynamic team. Our client is redefining the event experience, and we need enthusiastic individuals like...

  • Lobby Ambassador

    1 week ago

    Toronto, Canada BGIS Full time

    **Who We Are** **SUMMARY** The role of the Lobby Ambassador will support the ongoing re-occupancy and modified use of common building areas and flow of people in and out of buildings as part of the building operations team. In this role, the lobby Ambassador is an important resource to provide a visible contact point for building occupants, provide...

  • Brand Ambassador

    4 weeks ago

    Toronto, Canada Museum of Illusions Full time

    MUSEUM BRAND AMBASSADOR ABOUT THE MUSEUM OF ILLUSIONS: Are you ready for an adventure? We offer a unique Museum experience that is intriguing, visual, and also very educational. The Museum of Illusions is an immersive experience which will captivate your eyes and mind to see the impossible. Over 70+ educational exhibits, rooms, holograms, stereograms to...

  • Entertainment Ambassador

    1 month ago

    Toronto, ON, Canada RioCan Full time

    RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate. Located at Spadina and Front, The Well brings together three million square feet of...

  • Guest Experience Expert

    4 weeks ago

    Toronto, Canada The Ritz-Carlton Full time

    POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...

  • Guest Experience Expert

    1 month ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Overnight availability required **Job Number** 24053883 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Toronto, 75 Lower Simcoe Street, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...

  • Guest Experience Expert

    2 days ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Part Time **Job Number** 24093603 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Toronto, 75 Lower Simcoe Street, Toronto, ONT, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Experience Expert

    2 days ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Front Desk **Job Number** 23081022 **Job Category** Rooms & Guest Services Operations **Location** Marriott Downtown at CF Toronto Eaton Centre, 525 Bay Street, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

  • Guest Experience Host

    2 hours ago

    Toronto, Canada LEGOLAND Discovery Centre Full time

    What you'll bring to the team: LEGOLAND Discovery Center - Toronto Guest Experience Host **About the Role** Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally daily? Then you have...

  • Club Ambassador

    2 days ago

    Toronto, Canada The Boulevard Club Full time

    Do you love hospitality? Love to meet and interact with fun and diverse people? Love to work in a friendly environment? If so, come be a part of our Boulevard Club family. - We take pride in providing safe and inclusive communities; that inspire wellness, growth, and excellence. We create exceptional, social, athletic, and recreational environments;...

  • Guest Experience Specialist

    1 month ago

    Toronto, Canada Little Canada Full time

    **Job Title**:Guest Experience Specialist (Seasonal) **Reports to**:Leader, Guest Experience and Operations **Job Type**:Seasonal **Role Overview** The **Guest Experience Specialist **works throughout Little Canada, ensuring guests are receiving the experience that Little Canada promises. They live Little Canada’s Service Vision of making our guests...

  • Guest Services

    4 days ago

    Toronto, Canada AdVendors for Elmwood Spa Full time

    In this role you will set the tone for the full spa experience by interacting with the guest from the first introduction when they schedule a service, guiding them throughout their journey from check-in to services, check-out or providing them with a beverage. In this ambassador role, you demonstrate attentiveness to every detail from the physical...

  • Guest Experience Expert

    58 minutes ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Overnight Shift **Job Number** 24023011 **Job Category** Rooms & Guest Services Operations **Location** Marriott Downtown at CF Toronto Eaton Centre, 525 Bay Street, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...

  • Guest Experience Expert

    15 hours ago

    Toronto, Ontario, Canada Delta Hotels Full time

    Additional Information Part TimeJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Toronto, 75 Lower Simcoe Street, Toronto, ONT, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we...