Front Desk Coordinator
3 weeks ago
**Overview**:
- Greeting all partners and individuals entering the building
- Answering questions & directing public
- Administrative duties
**Key Responsibilities**:
- Understanding the importance of the position as being first point of contact for parents, members and staff at the club
- Ensuring the front desk and lobby area is tidy and presentable during the hours of operation of the facility
- Ensuring that each individual entering the facility is greeted and attended to in a professional manner that well represents the club and its values
- Knowledge of other agency and community partners in the building and being able to direct individuals and informing of contact information
- Answering and forwarding calls in professional and kind manner
- Assisting with sign-in and sign-out procedures for before and after school, camps etc. in accordance to Ministry guidelines and requirements
- Accepting and tracking payment/fees for programming, rentals, parties and events
- Assisting with new registrations
- Informing parents and guardians of important information, upcoming events etc.
- Managing and updating database with member information and program statistics when needed
- Complete daily log in communication book.
- May be responsible for locking and unlocking front door as well at managing alarm system
- Assisting with Summer Camp member sign in procedures
- Assisting campers to program rooms
**Qualifications**:
- Degree or Diploma in General Office Administration (or equivalent) is an asset
- Up to date CPIC/Police Check (within last 6 months) with Vulnerable Sector Check
- Up to date record of immunizations (including TB, TD & MMR)
- High Five
- Principles of Healthy Childhood Development (PHCD) Training is an asset
- Current First Aid & CPR Level C
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