Service Coordinator

5 months ago


Edmonton, Canada Creative Door Services Full time

Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.

**Role**: We have an immediate opening for a Service Coordinator in our Edmonton Branch. Reporting to the Field Operations Manager, the Service Coordinator is vital to our everyday operations, and they take full ownership for the service cycle. This role is a permanent, full time position.

**Responsibilities**:

- Answers incoming service calls
- Schedule service and warranty calls with the customer
- Opens and completes work orders including material and equipment sourcing
- Receives PO or Credit Card information from the customer prior to dispatching employees
- Distributes required paperwork to our technicians, parts department and warehouse personnel
- Dispatches and communicates with our technicians for the required information relevant to the job prior to or during the service call cycle
- Other duties, as assigned

**Skills**:

- Customer service savvy and above average communication proficiency
- Ability to prioritize tasks, manage stress and diffuse difficult situations
- Well organized with great attention to detail
- Superior resourcefulness, integrity, and solid work ethic
- Ability to work in a team environment
- Knowledge in shipping, logistics, construction, and overhead doors is an asset

**Qualifications**:

- 3-5 years of experience scheduling and dispatching field service
- Working knowledge of MS Outlook (including calendar) and Excel
- Minimum completed education - high school
- Possess a valid Driver's License and vehicle

**We offer**:

- A positive work environment with competitive pay and an excellent benefit plan
- Comprehensive technical, safety and product training provided
- Opportunity to build a long-term career with upward mobility
- Excellent Health and Dental benefits offered for full time employees
- COR Certified workplace
- Equal opportunity employer

**To Apply**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift

**Experience**:

- Scheduling/Dispatching: 3 years (preferred)

Work Location: In person



  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    We are seeking an organized and detail-oriented Administrative Coordinator to join our team at Liberty Tax Service. As an Administrative Coordinator, you will be responsible for arranging and coordinating seminars, conferences, and other events. You will also schedule and confirm appointments, answer telephone calls and relay messages, and compile data and...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Liberty Tax Service. The successful candidate will be responsible for coordinating seminars, conferences, and appointments, as well as maintaining manual and computerized information filing systems.Key Responsibilities:Arrange and coordinate seminars,...

  • HR Coordinator

    6 months ago


    Edmonton, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary: The Human Resources Coordinator is part of the Prairies Human...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job Summary: We are seeking an organized and detail-oriented Administrative Assistant to join our team at Liberty Tax Service. As an Administrative Assistant, you will be responsible for providing administrative support to our team, including scheduling appointments, coordinating seminars, and maintaining manual and computerized information filing...

  • Support Coordinator

    7 hours ago


    Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job Title: Support CoordinatorWe are seeking a highly organized and detail-oriented Support Coordinator to join our team at Liberty Tax Service.About the Job:This is a full-time position responsible for providing administrative support to our staff. The ideal candidate will have excellent communication skills, be able to multitask, and possess a strong...

  • Warehouse Coordinator

    3 weeks ago


    Edmonton, Alberta, Canada Hussco Service & Consultants Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Coordinator to join our team at Hussco Service & Consultants. The successful candidate will be responsible for coordinating the receipt, storage, and shipment of goods, as well as maintaining accurate inventory records.Key ResponsibilitiesLoad, unload, and move products and materials...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Liberty Tax Service. The successful candidate will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office.Key ResponsibilitiesArrange and coordinate seminars, conferences, and other...

  • Logistics Coordinator

    21 hours ago


    Edmonton, Alberta, Canada Hussco Service & Consultants Full time

    We are seeking a highly motivated and detail-oriented Logistics Coordinator to join our team at Hussco Service & Consultants. In this role, you will be responsible for coordinating the movement of goods, materials, and products within our warehouse.About the JobThis is a permanent position with a salary of approximately $40,000 per year, depending on...


  • Edmonton, Canada Edmonton Police Service Full time

    Reporting to the Legal Counsel of the Edmonton Police Service (EPS), the Coordinator will be responsible for planning, executing, and supporting the Branch’s initiatives and programs in creating the formal conditions for advancing the organization’s interagency relationships and strategic partnerships. One of the primary focuses of this position will be...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job Title: Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Liberty Tax Service.Key Responsibilities:Arrange and coordinate seminars, conferences, and other eventsSchedule and confirm appointments, meetings, and travel arrangementsAnswer telephone calls, relay messages, and respond to...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job Title: Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Liberty Tax Service.Key Responsibilities:Arrange and coordinate seminars, conferences, and other eventsSchedule and confirm appointments, meetings, and travel arrangementsAnswer telephone calls, relay messages, and respond to...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job Title: Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Liberty Tax Service.Key Responsibilities:Arrange and coordinate seminars, conferences, and other eventsSchedule and confirm appointments, meetings, and travel arrangementsAnswer telephone calls, relay messages, and respond to...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job Title: Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Liberty Tax Service.Key Responsibilities:Arrange and coordinate seminars, conferences, and other eventsSchedule and confirm appointments, meetings, and travel arrangementsAnswer telephone calls, relay messages, and respond to...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job Title: Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Liberty Tax Service.Key Responsibilities:Arrange and coordinate seminars, conferences, and other eventsSchedule and confirm appointments, meetings, and travel arrangementsAnswer telephone calls, relay messages, and respond to...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job Title: Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Liberty Tax Service.Key Responsibilities:Arrange and coordinate seminars, conferences, and other eventsSchedule and confirm appointments, meetings, and travel arrangementsAnswer telephone calls, relay messages, and respond to...

  • Fleet Coordinator

    5 months ago


    Edmonton, Canada Greater Edmonton Taxi Service Full time

    _**Are you an exceptional, experienced Fleet Coordinator who is seeking a new challenge? **_ - **Do you have a knack for exceptional customer service skills with a diverse group of stakeholders and thrives in a fast-paced environment, never afraid to ask questions or roll up your sleeves to get the job done? Then this is the role for you! Join us...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Liberty Tax Service. The successful candidate will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office.Key ResponsibilitiesArrange and coordinate seminars, conferences, and other...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job SummaryWe are seeking an organized and detail-oriented Administrative Assistant to join our team at Liberty Tax Service. As an Administrative Assistant, you will be responsible for providing administrative support to our team, ensuring the smooth operation of our office, and maintaining accurate records.Key ResponsibilitiesArrange and coordinate...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job SummaryWe are seeking an organized and detail-oriented Administrative Assistant to join our team at Liberty Tax Service. As an Administrative Assistant, you will be responsible for providing administrative support to our team, ensuring the smooth operation of our office, and maintaining accurate records.Key ResponsibilitiesArrange and coordinate...


  • Edmonton, Alberta, Canada Liberty Tax Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Liberty Tax Service. As an Administrative Assistant, you will be responsible for providing administrative support to our team, ensuring the smooth operation of our office, and maintaining accurate records.Key ResponsibilitiesArrange and coordinate...