Part-time Medical Receptionist/administrative

2 months ago


Toronto, Canada Munk Hearing Centre Full time

_**Title**_:_ Part-Time Medical Receptionist/Administrative Assistant - Munk Hearing Centre (Hearing Aid Clinic) at Toronto General Hospital
- **Organizational Relationship**_**: Reports to manager
- **Hours of Work**:_ Part-time (8:00am-4:00pm; 7.0 hours with 1.0 hour unpaid lunch; days per weeks are flexible)
- **Position**:_ Permanent
- **Pay**:_From $20 per hour

**Primary accountabilities include, but are not limited to**:

- Providing excellent customer service (i.e. scheduling appointments, welcoming patients, answering phone/returning calls, answering queries from patients, confirming clinic appointments)
- Providing administrative support for audiologists
- Processing payments, tracking outstanding balances, preparing and submitting third party billing (ADP, WSIB ODSP, OW and VAC)
- Maintaining clinic schedule using Blueprint OMS and EPIC
- Performing basic hearing aid maintenance/cleaning
- Processing hearing aid repairs and subsequent follow-up
- Maintaining electronic health records
- Preparing patient charts; filing and maintaining charts
- Arranging couriers for sending packages to manufacturers; receiving goods
- Ensuring space is tidy

**General responsibilities**:

- Maintaining an amicable, discreet, and co-operative relationship with patients as well as with departmental staff and the staff of all other departments and units, regardless of position
- Maintaining an amiable relationship with outside referral offices

**Job Types**: Part-time, Permanent
Part-time hours: 21 per week

**Salary**: From $20.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- No weekends

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- hearing aid front desk: 1 year (preferred)
- Administrative: 1 year (preferred)

Work Location: One location



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