Medical Receptionist
2 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional customer service and administrative support in a medical office setting. Your role will be crucial in ensuring smooth operations and positive patient experiences.
**Responsibilities**:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the front desk
- Verify patient information and update electronic medical records
- Collect co-pays and process insurance information
- Assist with patient registration and check-in process
- Maintain cleanliness and organization of the reception area
- Collaborate with medical staff to ensure efficient patient flow
- Handle patient inquiries, provide accurate information, and address concerns promptly
- Perform general administrative tasks such as filing, scanning, and data entry
**Skills**:
- Proficiency in electronic medical records (EMR) systems such as Epic or Dentrix
- Knowledge of medical terminology and procedures
- Experience working in a dental or medical office setting is preferred
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Familiarity with phone systems and handling high call volumes
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to maintain confidentiality of patient information
**Job Types**: Part-time, Permanent
**Salary**: $16.55-$24.92 per hour
Expected hours: 18 - 25 per week
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Dental receptionist: 1 year (preferred)
Work Location: In person
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