Director, Indigenous Financial Services

4 weeks ago

Vancouver, Canada Scotiabank Full time

Requisition ID: 195490

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose**

The Director, Indigenous Financial Services is responsible for growing and supporting the profitability of the Indigenous market segment, making Scotiabank a thought leader on matters related to growth of the Indigenous economy; and ensuring Bank employees have a sound foundation of knowledge of Indigenous cultures, histories, and traditions.

**Accountabilities**:
Lead, drive and monitor progress to ensure that strategic goals and KPIs are being met to advance the inclusion of Indigenous customers, businesses, talent, and communities.

Establish team structure with positions in locations across Canada to best serve Indigenous communities.

Establish and co-chair the Enterprise Indigenous Inclusion Council to set and drive Scotiabank’s holistic Indigenous strategy, including consideration for customers, employees, and communities; act as chair for Indigenous business Inclusion sub-council to best serve our Indigenous customer base.

Advance the appointment of, and support, an external Indigenous community leader as an advisor to the Bank on the inclusion of Indigenous peoples and the Bank’s path forward to reconciliation.

Lead and drive a customer-focused culture throughout retail/small business banking, business banking and wealth management to deepen Indigenous client relationships and leverage banking systems to grow the Indigenous book of business and make Scotiabank the bank of choice for development on reserve by:

- Supporting and coaching key partners and stakeholders, on Indigenous-specific financial services administered on reserve such as: First Nations housing, credit history establishment and small business cash flow structure review.
- Creating deal teams comprised of members from various business lines to collaborate and provide cogent and coherent proposals and presentations to prospective Indigenous clients.
- Providing referrals to wealth and trust advisors corresponding to Indigenous settlement. adjudication/negotiation timelines and complementary business banking opportunities.
- Leading presentations to Elders, Chiefs & Councilors, Knowledge Keepers, Indigenous business executives and band members during band meetings, ceremonial exchanges, town halls and referenda in accordance with the Indian Referendum Regulations.
- Assisting with the onboarding and annual review of Indigenous community and business clients.
- Developing banking products and services that navigate the constraints Indigenous communities, businesses and peoples face with respect to the Indian Act.
- Administering the First Nations Leasehold Financing program through Real Estate Secured Lending.
- Have a working knowledge of Indigenous Governance, FMB Certification, First Nations Financial Authority, and UNDRIP.

Support the Vice President with the overall Indigenous Financial Services strategy, and guides implementation of long and short-term revenue-generating strategies, policies, and programs by:

- Working closely with key business lines to understand the needs and characteristics of each targeted market.
- Balancing the strategic and analytical attributes with marketing and management skills to develop and execute vision, business goals, strategies and plans required to enhance top line revenue growth. Developing and maintaining the Indigenous Financial Services commercial lending guide and First Nation leasehold financing guide.
- Driving engagement strategy to attract business from Indigenous consortia.
- Knowledge of competitor positions and changing market influences.
- Structuring and aligning customer-focused solutions to best meet needs and to effectively address the changing demands of the Indigenous marketplace.
- Evaluating external research and field observation and developing strategies to capitalize on findings.
- Monitoring ministerial loan guarantee programs for Indigenous communities and businesses at the federal and provincial levels.
- Reviewing and assessing business profitability to ensure goals and financial objectives are achieved.

Lead the implementation of key long and short-term strategic initiatives within Indigenous Financial Services to grow the Indigenous book of business by:

- Working with internal stakeholders, principals and/or external consultants to design, document, pilot, modify or choose targeted analysis, solutions, and implementation frameworks.
- Co-ordinating the various product and policy groups to ensure product development priorities and business development and acceptance activities and decisions are consistent with the Bank’s Indigenous Financial Services revenue and profit objectives.
- Ensuring effective communication with partner business lines and that collaborative joint efforts and initiatives are executed effectively.

Improve and maintain the Bank’s profile in the Indigenous community, both internally and exter

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